Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ogochukwu Francisca

Ogochukwu Francisca

Calgary,AB

Summary

Proven Office Manager with a track record of enhancing efficiency and exceeding customer satisfaction goals at TG Farm Ltd. Skilled in data entry and fostering team collaboration, adept at managing sensitive information and streamlining operations. Achieved notable improvements in operational workflows and customer service standards.

Overview

5
5
years of professional experience

Work History

Office Assistant

Craneburg Construction Ltd
01.2019 - 03.2022
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Prepared and edited documents to produce precise, accurate and professional communication.

Office Manager

TG Farm Ltd
02.2017 - 02.2019
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Education

Bachelor of Science - Journalism And Mass Communication

Enugu State University of Science And Technology
Nigeria
02.2015

Skills

  • Customer Service
  • Positive Attitude
  • Time Management
  • Data Entry
  • Verbal Communication
  • Dedicated Team Player

Languages

English
Professional Working

Timeline

Office Assistant

Craneburg Construction Ltd
01.2019 - 03.2022

Office Manager

TG Farm Ltd
02.2017 - 02.2019

Bachelor of Science - Journalism And Mass Communication

Enugu State University of Science And Technology
Ogochukwu Francisca