Oghosa Emmanuel Samuel
Customer Service Representative
Pickering ,ON
Summary
Focused and reliable VIP Food and Beverage Runner. bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
4
4
years of professional experience
Work History
VIP Food and Beverage Runner
Genesis Cinemas
262 Sapara Williams, Lagos State, Nigeria
01.2019 - 11.2022
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Education
Bachelor Degree - Business Administration Project Management
Yorkville University
2000 Steele AvenueHigh School Certificate - Economic Studies
Igbinovia High School
42 Dumez Road, Edo State, Nigeria.03.2020
Skills
- Corrective Actions
- Order Accuracy and Delivery
- Service Quality
- Reading Comprehension
- Social Perceptiveness
Timeline
VIP Food and Beverage Runner
Genesis Cinemas
01.2019 - 11.2022
Bachelor Degree - Business Administration Project Management
Yorkville University
High School Certificate - Economic Studies
Igbinovia High School