Oghenefejiro Efe
Summary
Conduct financial analysis, ensure regulatory compliance, prepare detailed reports, and support strategic decision-making within a collaborative team environment.
Overview
2
2
years of professional experience
Work History
IT Consultant
CCS IT UNIV. OF GUELPH
08.2024 - Current
- Increased Student's and staff satisfaction by providing timely and effective troubleshooting support for wifi login password's and reset.
- Created service level agreement for IT operational functions and help desk operations.
- Consulted with engineering team members to determine system loads and develop improvement plans.
Customer Service Representative
Marks Workwarehouse
06.2023 - Current
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Part Time Crew Member
McDonald's Restaurant
01.2023 - 05.2023
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Science - Accounting And Finance
University of Guelph
Guelph, ON06.2026
Skills
Technical Accounting Knowledge
Analytical Skills
Attention to Detail
Communication Skills
Voluntary Position
Treasurer (The African Students Association University of Guelph)
- Managed the clubs budgets, tracked costs, and ensured financial accuracy for effective club operations.
Timeline
IT Consultant
CCS IT UNIV. OF GUELPH
08.2024 - Current
Customer Service Representative
Marks Workwarehouse
06.2023 - Current
Part Time Crew Member
McDonald's Restaurant
01.2023 - 05.2023
Bachelor of Science - Accounting And Finance
University of Guelph
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