Ogenson Jean-Noel
Scarborough,ON
Summary
Dynamic team leader with a proven track record at Durapaint Industries Limited, excelling in operations management and team building. Expert in process improvement and safety compliance, I have successfully enhanced customer satisfaction and loyalty, driving retention and growth. Committed to empowering teams and fostering a culture of excellence.
Overview
9
9
years of professional experience
Work History
Team Leader
Durapaint Industries Limited
Scarborough Toronto, ON
04.2016 - 02.2024
- Led daily operations to ensure efficient workflow in production processes.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Trained and mentored team members on safety protocols and operational standards.
Forklift Operator
Durapaint Industries Limited
Scarborough , ON
06.2016 - 02.2024
- Loaded and unloaded shipments efficiently for various production lines.
- Collaborated with team members to streamline warehouse operations and workflow.
- Assisted in training new operators on safe forklift practices and procedures.
Customer Service Representative
TD bank
Toronto, Ontario
05.2015 - 01.2017
- Educated clients on banking products and services available.
Education
High School Diploma -
SCAS
Scarborough ON01-2016
GED -
Human Relations Courses
Petion Ville Haiti01-2011
GED -
State University of Haiti (UEH) INAGHEI
Haiti 08-2009
Skills
- Operations management
- Forklift operator
- Team building
- Safety compliance
- Process improvement
- Production planning
- Customer relationship management
Languages
English
Professional
French
Native/ Bilingual
Timeline
Forklift Operator
Durapaint Industries Limited
06.2016 - 02.2024
Team Leader
Durapaint Industries Limited
04.2016 - 02.2024
Customer Service Representative
TD bank
05.2015 - 01.2017
High School Diploma -
SCAS
GED -
Human Relations Courses
GED -
State University of Haiti (UEH) INAGHEI
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