Ogechukwu Umeakuta
Edmonton,AB
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Grace and Gold Foods
Anambra State, Nigeria
03.2020 - 11.2022
- Conducted regular performance reviews for employees to identify areas of improvement.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Recruited and trained new employees to meet job requirements.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Education
Bachelor of Science - Microbiology
University of Imo State, Nigeria.
Imo State, Nigeria. 09-2017
Skills
- Retail operations management
- Adaptability and flexibility
- Policy administration
- Workplace safety compliance
- Employee supervision
- Money handling
- Conflict resolution
- Sales reporting
- Team collaboration
- Compliance
- Time management
Timeline
Assistant Manager
Grace and Gold Foods
03.2020 - 11.2022
Bachelor of Science - Microbiology
University of Imo State, Nigeria.
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