Ogechi Angela Aigbe
Business Analyst
Toronto,ON
Summary
Highly skilled and motivated professional with a proven track record in Business Analysis seeking a challenging role as a Business Analyst, passionate about creatively solving complex business challenges and collaborating with cross-functional teams to develop innovative technical solutions. With strong analytical, problem-solving, and leadership skills, the aim is to contribute to the success of organizational products and drive the company's growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Analyst
Top Hills Consulting Inc
09.2021 - Current
- Identified, prioritized, and understood key stakeholders by conducting stakeholder analysis
- Elicited business and functional requirements through interviews, requirement workshops and document analysis, business processes, procedures, and business rules
- Documented and prioritized business processes through process flow diagrams, use cases and use case descriptions, and other relevant techniques
- Provided as-is and to-be workflow analysis and identify opportunities to modify and streamline processes to improve efficiency
- Led continuous gap analysis on current and future states to identify opportunities for process improvement, training, and other improvement opportunities
- Created relevant business and systems models, user interface specifications, diagrams, and charts to communicate work products and deliverables
- Designed learning strategy, developed training plan, and implementation
- Worked alongside center of excellence on integration and streamlining of processes, and procedures with new and existing technology, identified and documented training opportunities and knowledge transfer
- Developed training curriculum for various modules and implemented train-trainer model to get end users comfortable with systems
- Documented and verified user manuals against test scripts, created glossary, cheat sheets, quick reference guides, and task recorders to facilitate knowledge transfer
- Developed metrics and reporting tools to measure processes and systems effectiveness
- Established defect management system while using JIRA as tracking tool
Business Analyst
Cloud Energy
03.2017 - 09.2021
- Responsible for eliciting and documenting client requirements
- Led workshops to understand business and solution requirements
- Ensured that solutions were proposed to meet business needs and user needs in terms of functionality and business process workflow
- Coordinated user acceptance and supported testing phases as required
- Created design documents and mock-ups
- Maintained strong relationships with internal business partners to understand their business needs and manage their expectations
- Coordinated and conducted walk-throughs of business specification documents with the Business Owners for sign-off and acceptance
- Reviewed test plans and test cases for solutions built by the development team
- Identified potential issues to resolve them promptly to mitigate risks
- Identified process improvement opportunities in order to increase operational efficiencies and mitigate risk.
Business Analyst
Aviv
09.2016 - 02.2017
- Designed and delivered courses in business analysis and project management, ensuring alignment with program objectives and industry standards
- Developed comprehensive course materials, including syllabi, lesson plans, handouts, and assessments, to facilitate student learning and engagement
- Utilized a variety of instructional techniques, such as lectures, group discussions, case studies, and hands-on activities, to accommodate diverse learning styles and promote active learning
- Provided guidance and mentorship to students, fostering their professional development and preparing them for careers in business analysis and project management
- Evaluated student performance through assignments, exams, projects, and presentations, providing timely and constructive feedback to facilitate growth and improvement
- Collaborated with colleagues to enhance curriculum, develop new courses, and ensure program relevancy in the field of business analysis and project management
- Maintained accurate and up-to-date student records, including attendance, grades, and feedback, using the college's learning management system
- Actively participated in department meetings, faculty development workshops, and professional conferences to stay current with industry advancements and best practices
- Fostered positive relationships with industry professionals and established partnerships for student internships, guest lectures, and networking opportunities
- Demonstrated commitment to student success by offering office hours, providing academic advising, and supporting students in their career aspirations.
Junior Business Analyst
Citinet Innovations Limited
03.2014 - 08.2016
- Elicited and documented business requirements and conducted detailed requirements clarification workshops
- Collaborated with stakeholders and SMEs to define product vision and road map
- Facilitated requirement-gathering workshops and communicated feedback to stakeholders
- Developed understanding of business to identify risks, challenges, business needs, and opportunities
- Analyzed and verified requirements as well as ensured sign-off
- Created process maps for current state and future state using Visio BPMN 2.0 standard
- Collaborated with stakeholders to identify opportunities for process improvement
- Completed gap analysis for documented current state
- Created Business Requirement Document and conducted a walk-through to get validation and sign-off
- Wrote clear and concise User Stories and Acceptance Criteria to help team deliver products
- Facilitated Sprint planning, daily stand-ups, Sprint Reviews and Sprint Retrospectives
- Worked with team Product Owner to prioritize requirements
- Translated business requirements into Functional Specification Documents that contain use cases, wireframes, mock-ups, data, and business logic statements as well as conceptual ERD
- Developed test plans, test scripts, and test scenarios with Quality Assurance (QA) team
- Led User Acceptance testing (UAT) to validate alignment to requirements
- Managed and tracked project status of requirements throughout project lifecycle
- Participated in implementation of streamlined business processes by providing recommendations to management with findings from project analysis
- Created internal training material, job aiding materials on streamlined business processes
Business Process Analyst
Stanbic IBTC Bank Plc
02.2012 - 02.2014
- Elicited, assessed, and edited requirements, specifications, business processes, and recommendations related to proposed solutions
- Successfully captured and addressed interesting and complex challenges presented by the business, leading to the development and implementation of effective technical solutions
- Worked as a trusted advisor to business leaders and partnered with critical supervisors, and other stakeholders to identify and develop solutions that address business needs while also advocating for our employees
- This was done by ensuring that the people management strategy was in line with business objectives
- Worked in tandem with business partners to identify and address the distinctive needs of each division, and offered advice, direction, and consultation in order to plan and create a strategic development program
- Gathered and analyzed technical requirements for application testing, ensuring new print devices function correctly with all business applications
- Designed visual mock-ups (UI Designs) using the Balsamic Mockup tool for the solution designers and stakeholders to understand the proposed functionality of the yard management system
- Worked closely with project managers and team members through all phases of the systems development lifecycle (SDLC)
- Prepared and managed the creation of several use cases on several activities and processed flows and mapping using MS Visio within the project, upon reaching a consensus
- Established and delivered executive-level reports and analyses using SQL and MS Excel for key strategic initiatives
- Conducted walkthroughs with QA teams to ensure test strategies and test cases created reflect user needs
- Created and upheld productive business partnerships in order to create and deliver initiatives and programs on the main areas of focus for organizations
- Oversaw and made a contribution to financial management, which included overseeing and lowering costs in order to maximize workforce capacity, financial performance, and learning and development functions
- Implemented a Data Literacy campaign and framework in collaboration with COURSERA with in-depth analytical and judgment skills, and establish appropriate profiles/persona, ranking over 2,500 employees according to the appropriate skill level, impacting business process improvements, decision making, and TAT
- Analyzed and defined the scope of activities required to manage projects and participate in drafting UAT scripts
- Conducted options analysis and presented options papers to stakeholders by defining and interpreting business needs with multiple approaches where different parties agree on end-user needs
- Performed Completing gap/fit analysis, including software application assessment/validation between AS-IS and TO-BE business process, Influencing and negotiating key product decision points and milestones
- Translated conceptual business and user requirements into technical requirements in a clear manner that is comprehensible to developers/project team
- Participated in sprint Retrospectives, planning, and reviews
- Takes ownership of the product backlog being
- Developed by the team on behalf of the line of business they represent
- Collaborated with the project team to ensure product backlog prioritization and business analysis materials (e.g., agile user stories/requirements, specifications, etc.) have appropriate detail to achieve project objectives
- Effectively communicate insights and plans to cross-functional team members and management and ensuring high-quality solutions meet business needs and requirements
- Participated in the development of solutions to problems by analyzing, interpreting, and evaluating various precedents and data and developing alternative solutions while identifying risks and benefits
- Reviewed application and requirements specifications, and ensured certification aligned with technical
Education
B.Sc. - Accounting
University of Benin
Nigeria05.2008
Skills
- HIGHLIGHTS OF QUALIFICATIONS & SKILLS
- Strong analytical and problem-solving skills
- Leadership abilities with excellent planning, facilitation, negotiation, and communication skills
- Proficient in stakeholder management and building influential relationships
- Excellent time management, multitasking, critical and creative thinking, and project management skills
- Demonstrated experience in influencing and leading cross-functional collaboration in product development
- Self-motivated, work independently and self-direct
- Proficient in Agile methodology and Scrum framework
- Experience in analysis and documentation in IT setting, including user stories, use cases, scenarios, UI design, and acceptance criteria
- TOOLS AND APPLICATION:
- Project Management: JIRA, Confluence, SharePoint, MS Project, Lucid Chart, MS Visio, Smart sheet
- Applications: Workday, Team Collaboration: Slack, Mural, Miro
- Documentation: MS Outlook, MS Word, MS Excel, MS PowerPoint, MS Teams, SharePoint, Google Docs, Confluence
- Teleconferencing: MS Teams, Zoom, WebEx, Google meet
Certification
- CBAP - Certified Business Analysis Professional (in progress)
- Six Sigma Yellow Belt Certification (SSYBC)
Timeline
Business Analyst
Top Hills Consulting Inc
09.2021 - Current
Business Analyst
Cloud Energy
03.2017 - 09.2021
Business Analyst
Aviv
09.2016 - 02.2017
Junior Business Analyst
Citinet Innovations Limited
03.2014 - 08.2016
Business Process Analyst
Stanbic IBTC Bank Plc
02.2012 - 02.2014
B.Sc. - Accounting
University of Benin
- CBAP - Certified Business Analysis Professional (in progress)
- Six Sigma Yellow Belt Certification (SSYBC)
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