Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Jordan

Pomona

Summary

Detail-oriented cashier known for exceptional customer service and efficient checkout operations. Skilled in training new staff and implementing strategies to improve workflow, ensuring a positive environment for both customers and team members.

Overview

11
11
years of professional experience

Work History

Cashier

Kohls Department Store
La Verne, CA
11.2023 - 02.2024
  • Trained new cashiers on operational procedures and customer service best practices.
  • Implemented streamlined checkout processes to reduce wait times and improve efficiency.
  • Recognized for consistently delivering exceptional service, fostering positive customer relationships.
  • Collaborated with team members to maintain store standards and promote a positive work environment.

Independent Living Specialist

Self Reliance
Pomona, CA
09.2018 - 02.2023
  • Developed individualized support plans to enhance client independence and community integration.
  • Facilitated skills training workshops to improve daily living competencies for clients.
  • Coordinated resources and services with local agencies to optimize client access and support.
  • Monitored client progress, adjusting strategies based on feedback and changing needs.

Cashier

Disneyland Resort
Anaheim, CA
03.2013 - 08.2013
  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Maintained cleanliness and organization of the cashier area to enhance customer experience.
  • Assisted customers with inquiries, providing product information and resolving issues promptly.
  • Monitored inventory levels and reported discrepancies to management for timely replenishment.

Education

Master of Public Administration -

Grand Canyon University
Phoenix, AZ
02-2026

Bachelor of Arts - Communications

Grand Canyon University
Phoenix, AZ
05-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Cashier

Kohls Department Store
11.2023 - 02.2024

Independent Living Specialist

Self Reliance
09.2018 - 02.2023

Cashier

Disneyland Resort
03.2013 - 08.2013

Master of Public Administration -

Grand Canyon University

Bachelor of Arts - Communications

Grand Canyon University
Michael Jordan