ODUNTAN OLUWASEYI SAMUEL
winnipeg,Manitoba
Summary
Dedicated and results-driven Sales Associate with years of experience providing exceptional customer service and driving revenue growth. Proven track record of exceeding sales targets through effective communication and product knowledge. Adept at building and maintaining strong client relationships. Seeking to leverage my skills to contribute to a dynamic sales team.
Overview
4
4
years of professional experience
Work History
Direct marketing/ sales representative
Rogers
11.2023 - 12.2024
- Developed a comprehensive understanding of client needs, resulting in tailored product recommendations that increased sales conversion rates.
- Spearheaded successful upselling efforts, resulting in increased revenue per customer interaction.
- Negotiated advantageous contracts with clients that secured long-term business opportunities and revenue growth for the organization.
- Delivered engaging product presentations at trade shows and conferences to generate interest from prospective customers within the industry niche.
Sales Associate
Old Navy
09.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Customer Care Help Desk Representative
Globacom Limited Nigeria
04.2021 - 08.2022
- Raised service request forms for all phone calls answered, resolved, and issues pending are forwarded to the appropriate department for further assistance
- Streamlined help desk processes for increased efficiency with clear communication and thorough documentation.
- Supported users during system migrations, minimizing downtime and disruptions to daily operations.
- Managed inventory of IT equipment and supplies, ensuring availability for necessary repairs or replacements.
- Enhanced team productivity by collaborating effectively with colleagues to resolve complex issues quickly.
Education
MBA - Business Analytics
University of Manitoba
Winnipeg, MB08-2027
Skills
- Software knowledge
- Application support
- CRM proficiency
- Sales presentations
- Customer service
- Time management
- Problem-solving skills
- Teamwork and collaboration
EXTRACURRICULAR
Aiesec Manitoba (a non-governmental organization that provides young people with leadership development, cross-cultural internship and global volunteer exchange experience)
Languages
English
Full Professional
Timeline
Direct marketing/ sales representative
Rogers
11.2023 - 12.2024
Sales Associate
Old Navy
09.2022 - 08.2023
Customer Care Help Desk Representative
Globacom Limited Nigeria
04.2021 - 08.2022
MBA - Business Analytics
University of Manitoba
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