Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Odunayo Sotikare

Riverview,NB

Summary

Proven professional with extensive experience in the hospitality industry, notably at Skidam Hotel. Excels in delivering exceptional guest service and maintaining high standards of cleanliness. Demonstrates multitasking abilities and a positive attitude, resulting in enhanced customer satisfaction and contributing to the hotel's success. Skilled in food safety practices and adept at handling complaints, consistently meeting or exceeding performance targets. Experienced in providing outstanding guest service in a hospitality setting, utilizing strong interpersonal skills to ensure a welcoming and efficient dining experience. Known for maintaining a collaborative and adaptable approach to meet dynamic customer needs.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hotel Waiter

SKIDAM HOTEL
02.2023 - 06.2024
  • Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
  • Restocked supplies to keep team efficient and ready for guests' orders.
  • Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Maintained clean and safe work environment.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Assisted in menu development by providing feedback on popular dishes and suggesting seasonal specials based on guest preferences.
  • Consistently met or exceeded performance targets, including sales goals and service times, contributing to the hotel''s overall success.

Hotel Housekeeper

PHAREEDO TOP SUITE
10.2021 - 12.2022
  • Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Reported damages, maintenance problems, safety issues, and potential hazards to management.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Supported the maintenance team by identifying necessary repairs in guest rooms and common areas, ensuring prompt resolution of issues.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.

Education

Diploma - IT NETWORK ADMINISTATION

New Brunswick Community College
Moncton, NB
05-2026

Skills

  • Cleanliness
  • Multi-tasking skills
  • Professional Attitude
  • Guest service
  • Complaint Handling
  • Organizational abilities
  • Request management
  • Sales expertise
  • Greeting and Seating Guests
  • Food Handlers Card
  • Food safety understanding

Languages

English
Full Professional

Certification

CPR First Aid Certification

Timeline

Hotel Waiter

SKIDAM HOTEL
02.2023 - 06.2024

Hotel Housekeeper

PHAREEDO TOP SUITE
10.2021 - 12.2022

Diploma - IT NETWORK ADMINISTATION

New Brunswick Community College

Similar Profiles

  • MURTAJA ALTAMEEMI

    MURTAJA ALTAMEEMIMURTAJA ALTAMEEMI

    Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel

  • Muthu Selvam

    Muthu SelvamMuthu Selvam

    NA at Mosaic Hotel, The Park Hotel, Poppy's HotelNA at Mosaic Hotel, The Park Hotel, Poppy's Hotel

  • Nadine Bakken

    Nadine BakkenNadine Bakken

    Banquet Supervisor at Hyatt Regency Hotel/Adobe Hotel/Edward HotelBanquet Supervisor at Hyatt Regency Hotel/Adobe Hotel/Edward Hotel

  • Anmol Gehlot

    Anmol GehlotAnmol Gehlot

    Quality Management Specialist | Trainer at Rentokil-SteritechQuality Management Specialist | Trainer at Rentokil-Steritech

  • Frédérick Godin

    Frédérick GodinFrédérick Godin

    Security Officer at Paladin SecuritySecurity Officer at Paladin Security

CREATE PROFILE
Odunayo Sotikare