Odunayo Adeyemi
Brampton,ON
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
5
years of professional experience
Work History
Sales Representative
Wlinkall Enterprise
07.2022 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Sales Manager
George & Ashley International Ltd
07.2018 - 09.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
Bachelor of Science - Industrial Relations And Personnel Management
Osun State University
Osogbo, Nigeria10.2015
Skills
- Performance Improvement
- Staff Training
- Creating Collateral
- Customer Relations
- Revenue Generation
- Client Satisfaction
- Guest Satisfaction
- Willingness to Learn
Timeline
Sales Representative
Wlinkall Enterprise
07.2022 - Current
Sales Manager
George & Ashley International Ltd
07.2018 - 09.2022
Bachelor of Science - Industrial Relations And Personnel Management
Osun State University
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