Odufa Unokhua
Toronto,ON
Summary
I am a highly motivated professional with a desire to take on new challenges. I possess exceptional interpersonal skills, a friendly demeanor, and a passion for teamwork. I have a very strong work ethic, I am very adaptable, and I have a willing desire to learn.
I am highly experienced in leadership and customer service, and I have demonstrated the ability to enhance team success through hands-on management. I am proficient in Java, Python, Google, and MS Suites.
A collaborative team player dedicated to achieving shared goals and organized with excellent written and verbal communication while delivering outstanding customer service.
Overview
2
2
years of professional experience
Work History
Assistant Event Planner
Taie International Institute
12.2021 - 06.2022
- Assisted in event planning and coordination.
Financial Director
Toronto Metropolitan
12.2022 - Current
- Managed financial aspects such as budgets, contracts, invoices, and event fees with precision.
Sales Associate
Nordstrom
01.2023 - 04.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Greeted customers warmly and offered assistance.
- Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges, and security practices.
Residential Counselor
Society Of Saint Vincent de Paul
06.2023 - Current
- Coordinated and facilitated various aspects of support programs, ensuring the well-being and safety of participants
- Crafted personalized plans to address individual needs and organized interactive group activities and workshops
- Delivered effective assistance, including customer support and training on security protocols
- Demonstrated leadership by guiding student teams and orchestrating engaging events
- Managed financial aspects such as budgets, contracts, invoices, and event fees with precision.
Education
Bachelor of Commerce - Business Technology Management
Toronto Metropolitan University
05.2026
Skills
- Operations Oversight
- MS Word, Excel, Java, Python, and Adobe
- Time Management
- Customer Service
- Organization and Attention to Detail
- Creative Thinking
- Decision Making
- Coordination and Teamwork
- Verbal and Written Communication
- CPR/First Aid certified
Accomplishments
- Red Cross Assistant Lead
- Improved program participant satisfaction scores through personalized plans and interactive activities. Successfully managed budgets, contracts, and financial aspects with precision.
- Delivered effective customer support and security protocol training.
- Successfully led the student association team in organizing and conducting events and meetings throughout the academic year.
- Successfully engaged more than 200 participants through well-executed events.
Languages
English
Timeline
Residential Counselor
Society Of Saint Vincent de Paul
06.2023 - Current
Sales Associate
Nordstrom
01.2023 - 04.2023
Financial Director
Toronto Metropolitan
12.2022 - Current
Assistant Event Planner
Taie International Institute
12.2021 - 06.2022
Bachelor of Commerce - Business Technology Management
Toronto Metropolitan University
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