Odion Ibhanesebhor
Toronto,Canada
Summary
Motivated marketing student currently pursuing a degree, eager to apply classroom knowledge to real-world challenges through an engaging internship. I am passionate about learning and growing in the fields of digital marketing and brand development. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
Work History
Sales Associate
Winners
04.2024 - Current
- Deliver excellent customer service, ensuring a positive in-store experience for shoppers
- Assist with merchandising, product placement, and store layout to attract customer interest
- Manage inventory, restock products, and maintain a clean, organized shopping environment
- Collaborate with team members to meet store sales goals and provide product recommendations
- Engage with customers to understand their preferences and offer tailored solutions
Dental Receptionist
Santé Dental
01.2021 - 08.2021
- Greet and assist patients in a professional and friendly manner
- Schedule and confirm appointments
- Manage patient records, including updating personal and insurance information
- Verify insurance coverage and process claims efficiently
- Handle billing, payment collection, and reconciliation of accounts
- Ensure the reception area is clean and organized for a welcoming atmosphere
Logistic Member
H&M Clothing Store
01.2022 - 09.2023
- Developed time-management and problem-solving skills in a fast-paced retail environment
- Managed the flow of inventory, ensuring timely stock replenishment and merchandise organization
- Coordinated with cross-functional teams to ensure smooth store operations and a seamless customer experience
- Supported promotional activities by organizing product displays during sales events
Student Leader
Women on the Rise Organization
12.2019 - 05.2022
- Developed and executed marketing strategies to boost event participation and brand awareness
- Managed social media content creation and engagement, increasing online visibility
- Coordinated community outreach programs and workshops, honing project management skills
- Collaborated with local partners to secure sponsorships and resources, building relationship management
- Gained leadership, project management, and communication skills by coordinating diverse teams and executing successful events
Assistant Manager/Key Holder
WLKN Clothing store
09.2022 - 01.2024
- Organizing team schedules
- Handling staff questions and concerns
- Providing guidance and support to team members
- Evaluating employee performance
- Implementing training and development programs
- Taking disciplinary action as needed
- Ensuring customer satisfaction
- Handling customer issues and complaints
- Managing inventory and stock
Intern
YMCA
07.2020 - 10.2020
- Provided weekly support to NYLD programs and advisors
- Completed independent and group projects, applying problem-solving skills
- Attended professional development training to improve workflow and leadership skills
- Sorted and organized files, spreadsheets, and reports
- Analyzed problems, identified solutions, and made decisions for program improvement
- Collaborated with a professional team to solve workflow issues
Education
Honours Bachelor of Commerce - Digital Marketing
George Brown College
Toronto, ON06.2027
High School Diploma -
Monsignor Percy Johnson
Toronto, ON06-2022
Skills
- Data Analysis & Management
- Organizational Skills
- Conflict Resolution
- Communication and Collaboration
- Customer service
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Goal oriented
- Reliable and punctual
- Cash register operation
Languages
English
Native or Bilingual
Timeline
Sales Associate
Winners
04.2024 - Current
Assistant Manager/Key Holder
WLKN Clothing store
09.2022 - 01.2024
Logistic Member
H&M Clothing Store
01.2022 - 09.2023
Dental Receptionist
Santé Dental
01.2021 - 08.2021
Intern
YMCA
07.2020 - 10.2020
Student Leader
Women on the Rise Organization
12.2019 - 05.2022
Honours Bachelor of Commerce - Digital Marketing
George Brown College
High School Diploma -
Monsignor Percy Johnson
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