Odessa Starr

Responsibilities:

• Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
• Managed daily operations efficiently, ensuring smooth workflow and optimal productivity levels within the team.
• Analyzed sales data to identify trends to create a plan for restocking merchandise.
• Managed returns, exchanges and refunds in accordance with store policy.
• Trained and developed new sales team associates in products, selling techniques, transaction processes, and company procedures.
• Audited the pricing signage to reflect the correct value of each display.
• Kept detailed records of sales and returns.
• Closed POS systems for the day by accurately handling money, keeping record of revenue, investigating and reporting any discrepancies.
• Prepared large cash deposits according to money handling and payment card industry standards.

• Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.