Summary
Overview
Work History
Education
Skills
Timeline
Generic

Odessa Ricca

Kingston,ON

Summary

Current student at Queens University looking to obtain a part time job. Experience within the customer service industry as well as physical labour. A strong work ethic paired with great customer service. Strong retail and food service skills obtained. Overall, excited to begin a new opportunity with my past experience helping me!

Overview

1
1
year of professional experience

Work History

Seasonal Grounds Worker

York Cemetery and Funeral Centre
07.2025 - 09.2025
  • Performed routine maintenance on tools and machinery for optimal performance.
  • Collaborated with team members to execute seasonal landscaping projects efficiently.
  • Documented daily activities and reported any issues to supervisors promptly.
  • Calmly dealt with loved ones of families during funeral service if present on grounds.
  • Helped many individuals navigate around grounds.


Bakery Worker

Bella Sicilia Bakery
09.2024 - 08.2025
  • Supported team in maintaining cleanliness and organization of workstations.
  • Handled customer inquiries and provided excellent service during busy periods.
  • Adapted quickly to changing tasks and priorities in fast-paced environment.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Increased sales with effective product promotions and attractive displays.

Education

High School Diploma -

Castlebrooke Secondary School
Brampton, ON

Skills

  • Customer service excellence
  • Patience and empathy
  • Inventory management
  • Cash register operation
  • Stocking and shelving
  • Store organization
  • Strong work ethic
  • Team collaboration

Timeline

Seasonal Grounds Worker

York Cemetery and Funeral Centre
07.2025 - 09.2025

Bakery Worker

Bella Sicilia Bakery
09.2024 - 08.2025

High School Diploma -

Castlebrooke Secondary School
Odessa Ricca