Summary
Overview
Work History
Education
Skills
Languages
Education Certifications
Relevant Training
Timeline
Generic
Odessa Clemons

Odessa Clemons

London,Canada

Summary

Highly motivated and detail-oriented professional seeking an opportunity as an Administrative Assistant with your esteemed company. Strong track record of efficiently managing administrative tasks. Adept at providing exceptional support to executives and teams. Excellent organizational and communication skills, able to prioritize and multitask effectively in fast-paced environments. Committed to delivering outstanding customer service and maintaining confidentiality.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Corus Entertainment
London, ON, Canada
01.2024 - Current
  • Utilized vendor software Esker for efficient invoice uploading and processing.
  • Coordinated stock and services across multiple Corus locations.
  • Oversaw payroll operations for locations in Kitchener, London, Guelph, Hamilton and Ottawa.
  • Awarded contest promotion prizes after greeting radio winners.
  • Managed phone systems and coordinated communication between London, Kitchener, and Guelph offices.

Administrative Assistant

Community Living London
London, ON, Canada
01.2023 - 12.2023
  • Submit ledger to billing as well as managed external ledgers and investigated and reported discrepancies
  • Expertise gained in operating AIMS, a crucial vendor tool for Community Living London.
  • Managed tasks to maintain seamless functioning of the front desk.
  • Enhanced document management by digitizing ledger and receipt records.
  • Initiated communication with clients to explore transportation possibilities for out-of-town activities
  • Conducted client-specific product research and organized logistics for funded transportation and leisure activities for clientele
  • Oversaw the reimbursement process for assorted entertainment costs such as films, educational courses, online retail transactions, and utilities.

Food and Beverage Server

Nova Lisboa
London, ON, Canada
01.2022 - 12.2023
  • Provided excellent customer service by greeting clients, taking orders, preparing bills and addressing customers concerns
  • Kept an up-to-date client schedule, took reservations and followed up with confirmations
  • Provided a safe and entertaining atmosphere for customers

Food and Beverage Server

Chuck’s Roadhouse
London, ON, Canada
01.2021 - 12.2022
  • Welcomed customers as they arrived, and provided friendly and professional customer service
  • Escorted guests to their table, ensured they were comfortable and handed a menu
  • Recorded customer's order accurately, considering any special requests or dietary restrictions
  • Maintained inventory levels of bar stock and supplies and monitored variances

Food and Beverage Server

Milestones Bar & Grill
London, ON, Canada
01.2019 - 12.2021
  • Greeted patrons, memorize menu, and answered questions regarding food and drinks
  • Took customer orders and completed transactions including handling cash, debit, and credit
  • Addressed any questions or complaints regarding orders or food specifications

Education

Administrative and Clerical Training -

Pathways Skill Development
London, ON
12.2023

Flight Service

Fanshawe College
London, ON
04.2022

Skills

  • Graduate of the Administrative and Clerical Training program at Pathways Skill Development
  • Experienced in various administrative assistant roles with a proven track record of success
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook, QuickBooks, and Esker
  • Skilled in data entry, payroll processing, and human resources functions
  • Strong communication skills with a commitment to delivering professional customer service
  • Highly adaptable and organized, with the ability to manage tasks efficiently, meet deadlines, and perform well under pressure in team environments

Languages

English
Native or Bilingual

Education Certifications

  • Being an Active Listener, Corus U MINI, London, ON, 3/21/25
  • Communicating Strategy to Your Team, Corus U Mini, London, ON, 3/21/25
  • Creating an Engaged Workplace, Corus U Mini, London, ON, 3/21/25
  • Navigating Organizational Transitions, Corus U Mini, London, ON, 3/20/25
  • Prioritizing and Planning, Corus U Mini, London, ON, 3/20/25
  • Shaping Accountability Within Teams, Corus U Mini, London, ON, 3/20/25
  • Anti-Racism Fundamentals Certificate, Corus U virtual class, 01/01/24
  • Worker Health and Safety Awareness in 4 Steps, London, ON, 01/01/24
  • WHMIS, Pathways Skill Development, London, ON, 01/01/23
  • Administrative and Clerical Training, Pathways Skill Development, London, ON, 01/01/23

Relevant Training

  • Administrative and Clerical Training Program, Pathways Skill Development, London, ON, 01/01/23
  • Private Career College Certificate, PCC # 104519, 01/01/23
  • Proficient in MS Outlook, Word, Excel and PowerPoint
  • Basic Accounting/Bookkeeping using Esker vendor systems.
  • Training in-office procedures, equipment and protocols
  • Relevant business terminology, including email, texts and social media

Timeline

Administrative Assistant

Corus Entertainment
01.2024 - Current

Administrative Assistant

Community Living London
01.2023 - 12.2023

Food and Beverage Server

Nova Lisboa
01.2022 - 12.2023

Food and Beverage Server

Chuck’s Roadhouse
01.2021 - 12.2022

Food and Beverage Server

Milestones Bar & Grill
01.2019 - 12.2021

Administrative and Clerical Training -

Pathways Skill Development

Flight Service

Fanshawe College
Odessa Clemons