Hi, I’m
Odai Shehadeh
Personal Banking Associate
Markham,ON
Summary
With over 6 years of marketing experience in Jordan, the United Arab Emirates, and Turkey, I have managed various portfolios of different types of brand names, Marketing Strategists, Digital Marketing, and Social Media, as well as Corporate Communication, Digital Transformation, Brand Activation, and Media Sales.
My professional marketing experience includes the auto industry, captive lending, retail, hospitality, medical services, and advertising, among other things.
A flexible, team-oriented, and high-performing marketing professional is known for customer outreach, multi-channel consumer marketing strategy development, and collaboration with cross-functional teams, internal stakeholders, agencies, and suppliers.
Holding Marketing Management Diploma, Centennial College
Canada, 2023
Holding Business Administration Bachelors Degree, Isra'a University Jordan, 2015
Highlights:
• Brand Management
• Product launch Strategies
• Digital Marketing
• Customer Relationship Marketing
• Corporate Communications
• Media Planning
• Customer Experience Management
• Digital Transformation
Overview
7
years of professional experience
1
Certification
Work History
TD Canada Trust
Personal Banking Associate
10.2022 - Current
Job overview
- Lead client concern resolutions through financial advice, service transactions, and digital education processes
- Recommend improvements to work practices, branch operations, and procedures to achieve operational excellence
- Ensure documentation consistency and adherence to relevant regulations in line with financial services industry standards
- Enhance customer confidence in banking products and emerging trends to boost branch sales.
LG Electronics Global
Digital Marketing Expert
12.2021 - 03.2022
Job overview
- · Create marketing tactics that are in line with the organization's business goals.
- · Manage and execute campaigns across various digital channels, including email, social media, search engines, and display advertising.
- · Measure and report on the performance of digital marketing campaigns and compare them to goals (ROI and KPIs).
- · Work with cross-functional teams, such as creative, content, and web development, to create engaging content and optimize the user experience.
Diva Care Centre Dental & Dermal
Social Media Manager
09.2016 - 11.2020
Job overview
- Lead the marketing department and graphic designers to create compelling content for publications or campaigns by creating sales presentations and writing reports for management
Training business developers and sales colleagues. - Develop a marketing strategy for social media to increase community engagement online by creating a brand persona through online channels
Create successful social media ad campaigns that will generate sales and leads
Education
Centennial CollegeToronto, ON
Diploma of Marketing Management from Marketing Management & Analysis
01.2023
Isra'a UniversityJordan
Bachelor of Business Administration from Business Administration
01.2015
Skills
- Attention to detail
Sales expertise
Business Planning
Project Management
Staff Management
Branch operations
Transaction processing
Marketing Management
Business Development
Graphic Design Software ( PS and AI)
Social Media Enhancement and Management
Digital Marketing ( SEO and SEM)
Technical Toolkit
Google Ads, Facebook & TikTok Ads Manager, Active Campaign, WordPress, Flavio, Hoot suite, Buffer, Google Analytics, Facebook Insights, Emplifi, Trello, Asana, Hubspot, Photoshop, Illustrator
References
Available Upon Request
Certification
- Certificate (Mimc Pro): Stukent, 2023, April, Canada
- Certificate (Google Ads Display): Google, 2023, March
- Certificate (Rock Your LinkedIn Profile): LinkedIn, 2023, March
- Certificate (Google Analytics Individual): Google, 2023, Feb
Timeline
Personal Banking Associate
TD Canada Trust
10.2022 - Current
Digital Marketing Expert
LG Electronics Global
12.2021 - 03.2022
Social Media Manager
Diva Care Centre Dental & Dermal
09.2016 - 11.2020
Centennial College
Diploma of Marketing Management from Marketing Management & Analysis
Isra'a University
Bachelor of Business Administration from Business Administration
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