Summary
Overview
Work History
Education
Skills
Websites
Technical Toolkit
References
Certification
Timeline
Hi, I’m

Odai Shehadeh

Personal Banking Associate
Markham,ON
Odai Shehadeh

Summary

With over 6 years of marketing experience in Jordan, the United Arab Emirates, and Turkey, I have managed various portfolios of different types of brand names, Marketing Strategists, Digital Marketing, and Social Media, as well as Corporate Communication, Digital Transformation, Brand Activation, and Media Sales.

My professional marketing experience includes the auto industry, captive lending, retail, hospitality, medical services, and advertising, among other things.

A flexible, team-oriented, and high-performing marketing professional is known for customer outreach, multi-channel consumer marketing strategy development, and collaboration with cross-functional teams, internal stakeholders, agencies, and suppliers.

Holding Marketing Management Diploma, Centennial College

Canada, 2023

Holding Business Administration Bachelors Degree, Isra'a University Jordan, 2015


Highlights:
• Brand Management
• Product launch Strategies
• Digital Marketing
• Customer Relationship Marketing
• Corporate Communications
• Media Planning
• Customer Experience Management
• Digital Transformation

Overview

7
years of professional experience
1
Certification

Work History

TD Canada Trust

Personal Banking Associate
10.2022 - Current

Job overview

  • Lead client concern resolutions through financial advice, service transactions, and digital education processes
  • Recommend improvements to work practices, branch operations, and procedures to achieve operational excellence
  • Ensure documentation consistency and adherence to relevant regulations in line with financial services industry standards
  • Enhance customer confidence in banking products and emerging trends to boost branch sales.

LG Electronics Global

Digital Marketing Expert
12.2021 - 03.2022

Job overview

  • · Create marketing tactics that are in line with the organization's business goals.
  • · Manage and execute campaigns across various digital channels, including email, social media, search engines, and display advertising.
  • · Measure and report on the performance of digital marketing campaigns and compare them to goals (ROI and KPIs).
  • · Work with cross-functional teams, such as creative, content, and web development, to create engaging content and optimize the user experience.

Diva Care Centre Dental & Dermal

Social Media Manager
09.2016 - 11.2020

Job overview

  • Lead the marketing department and graphic designers to create compelling content for publications or campaigns by creating sales presentations and writing reports for management
    Training business developers and sales colleagues.
  • Develop a marketing strategy for social media to increase community engagement online by creating a brand persona through online channels
    Create successful social media ad campaigns that will generate sales and leads

Education

Centennial College
Toronto, ON

Diploma of Marketing Management from Marketing Management & Analysis
01.2023

Isra'a University
Jordan

Bachelor of Business Administration from Business Administration
01.2015

Skills

  • Attention to detail

    Sales expertise
    Business Planning
    Project Management
    Staff Management
    Branch operations
    Transaction processing
    Marketing Management
    Business Development
    Graphic Design Software ( PS and AI)
    Social Media Enhancement and Management
    Digital Marketing ( SEO and SEM)

Technical Toolkit

Google Ads, Facebook & TikTok Ads Manager, Active Campaign, WordPress, Flavio, Hoot suite, Buffer, Google Analytics, Facebook Insights, Emplifi, Trello, Asana, Hubspot, Photoshop, Illustrator

References

Available Upon Request

Certification

  • Certificate (Mimc Pro): Stukent, 2023, April, Canada
  • Certificate (Google Ads Display): Google, 2023, March
  • Certificate (Rock Your LinkedIn Profile): LinkedIn, 2023, March
  • Certificate (Google Analytics Individual): Google, 2023, Feb

Timeline

Personal Banking Associate

TD Canada Trust
10.2022 - Current

Digital Marketing Expert

LG Electronics Global
12.2021 - 03.2022

Social Media Manager

Diva Care Centre Dental & Dermal
09.2016 - 11.2020

Centennial College

Diploma of Marketing Management from Marketing Management & Analysis

Isra'a University

Bachelor of Business Administration from Business Administration
Odai ShehadehPersonal Banking Associate