Odael Desmornes

Experience in customer service and technical support Take charge of, analyze and solve technical problems Solve problems using a variety of computer programs Obtain the necessary information to make a proper diagnosis Propose solutions to ensure customer satisfaction Validate the operation of all caller services Explain the resolution process to the customer, if applicable Good problem-solving skills, team spirit and ability to learn new technologies French and English

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.