Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Octavio Rivas Brin

National City

Summary

Dynamic District Manager with a proven track record at O'Reilly Auto Parts, excelling in strategic planning and team leadership. Spearheaded district growth by 15% through innovative sales management and customer relations. Adept in compliance monitoring and performance evaluations, fostering a culture of accountability and professional development.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level , position. Ready to help team achieve company goals.

Experienced with multi-site management, team leadership, and operational optimization. Utilizes strategic planning to drive efficiency and enhance customer satisfaction. Track record of fostering team collaboration and achieving business goals.

Overview

8
8
years of professional experience

Work History

District Manager

O'Reilly Auto Parts
11.2022 - Current
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
  • Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
  • Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
  • Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed accounts to retain existing relationships and grow share of business.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.

Store Manager

O'Reilly Auto Parts
05.2017 - 11.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Interacted well with customers to build connections and nurture relationships.
  • Improved efficiency and accuracy of inventory management by implementing new stock control system.

Education

Computer And Business Administration - Business Administration

UEICOLLEGE
Chula Vista, CA
06-2012

Skills

  • Leadership skills
  • Recruiting and hiring
  • Strategic planning
  • Customer service
  • Training and coaching
  • Goal setting and performance metrics
  • Operations management
  • Sales management
  • Customer relations
  • Team development
  • Decision-making
  • Employee scheduling
  • Team leadership
  • Staff management
  • Conflict management
  • Policies and procedures
  • Sales reporting
  • Staff supervision
  • Human resource management
  • Policy enforcement
  • Compliance monitoring
  • Territory management
  • Sales forecasts
  • Client relationship building
  • Tactical business planning
  • District growth management
  • Performance evaluations
  • Relationship building
  • New hire onboarding
  • Inventory management
  • Business administration
  • Data analytics

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

District Manager

O'Reilly Auto Parts
11.2022 - Current

Store Manager

O'Reilly Auto Parts
05.2017 - 11.2022

Computer And Business Administration - Business Administration

UEICOLLEGE

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Octavio Rivas Brin