Octavio Ponce
Los Angeles
Summary
Proven HR professional with a track record of reducing employee turnover by fostering positive environments at Commerce Casino. Skilled in multitasking and critical thinking, adept at enhancing organizational culture through performance management and effective team collaboration. Demonstrates integrity and quick learning ability, contributing to safe and efficient operations.
Overview
2
2
years of professional experience
Work History
Surveillance Operator
Commerce Casino
12.2024 - Current
- Multitasking effectively between multiple screens, camera angles, and areas under observation.
- Assisted in maintaining a safe gaming environment by promptly reporting potential threats or violations.
HR Team Leader
Commerce Casino
01.2024 - 12.2024
- Reduced employee turnover rates by fostering a positive work environment and addressing staff concerns promptly.
- Supported the development of a high-performance organizational culture through the implementation of effective performance management systems and coaching interventions.
- Coordinated multiple HR projects simultaneously, ensuring timely completion and alignment with organizational goals.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
HR Associate
Commerce Casino
09.2022 - 01.2024
- Promoted open communication channels between employees and management, addressing concerns proactively to maintain high morale levels within the organization.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Processed employee termination paperwork at the direction of supervisory staff.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
Education
Bachelor of Arts - Business Administration
University of California, Irvine
Irvine, CA06-2021
Skills
- Quick learner
- Integrity and trustworthiness
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking Abilities
- Critical thinking
- Reliability
Languages
Spanish
Native or Bilingual
Timeline
Surveillance Operator
Commerce Casino
12.2024 - Current
HR Team Leader
Commerce Casino
01.2024 - 12.2024
HR Associate
Commerce Casino
09.2022 - 01.2024
Bachelor of Arts - Business Administration
University of California, Irvine
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