Dedicated problem-solver with resourceful approach to challenges and organized style. Utilizes expertise in Security to effectively manage job functions. Strong communicator consistently delivering results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
SCC Operator/ Shift Lead
Securitas Security Services USA
03.2025 - Current
Provided on-the-job training to newly hired workers and team members.
Worked outside in all weather conditions.
Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Monitored access systems.
Conducted investigations on incidents.
CCTV camera monitoring across all client sites national and international.
Provide security for client events within client property.
Enforce client policy
Provide access reports to client.
Provide emergency response and collaborate with emergency services as needed.
Conduct CCTV camera audits and access system audits.
Work directly with client departments on events and security needs.
Daily reports on day to day operations.
Incident Commander/ Security consultant
Surefox North America
08.2022 - 09.2024
Enforce client policy and ensure the secure operation of the area
Report incidents and collaborate with emergency services as needed
Administrative work such as post deployment, emails, audit assists, and data input.
Use CCTV to monitor area and review for reports.
Residential experience 12 hour shifts overnights and day shifts.
Traveled to different states for residential programs.
Provide security for client held events within office and or outside venue.
Provide escorts for subcontractors and client/ staff/ employees within client building or to an external location.
Data Installment
Outsource
03.2022 - 08.2022
Installed data cables, performed electrical work, and worked with fiber wires in construction settings
Maintained and wired security cables for alarms and doors
Security Officer
Allied Universal
02.2021 - 04.2021
Patrol client area
Write reports of any incidents
Conducted temperature checks of important areas.
Front Desk Associate
Wild and the Barre
02.2019 - 03.2020
Engaged with guests regarding memberships and handled client payment issues
Maintained the club's operations
Front Desk Associate
Powerhouse Gym Fitness Center
09.2014 - 12.2015
Demonstrated a strong work ethic and the ability to complete tasks efficiently
Engaged with guests regarding memberships and handled client payment issues
Maintained the club's operations
Assisted with contract sales for personal training
Substituted for personal training and class instructors.
Education
High school diploma -
Institute for Business and Technology
Santa Clara, CA
12.2021
High school diploma -
Woodside High School
Woodside, CA
No Degree - Business Administration
Foothill College
Los Altos, CA
Skills
Front Office
Customer service Additional Information
Sales
CCTV
Sales (3 years)
Communication skills
Guest services
Surveillance
Front Desk
Physiology knowledge
Communications (1 year)
Security
Customer service
Program design
Guest Service
Reception
Customer Service (3 years)
Administrative Assistant (1 year)
Cabling
Electrical experience
Personal training
Driving
Tool operation
Advanced troubleshooting
Contract management
Data entry
Valid Driver's license
Staff management
Effective communication
Efficient multitasking
Flexible schedule
Work scheduling
Teamwork and collaboration
Problem-solving
Deadline adherence
Attention to detail
Accomplishments
Supervised team of 10-20 staff members.
Collaborated with team of 3 in the development of client specific events.
Residential experience working with High profile clients.