Octavia Sarkis
Dartmouth,NS
Summary
Adept at managing high-pressure situations and excelling in client relations, demonstrated through a proven track record at Finbars and Cole Harbour Place. Skilled in contract negotiation and fostering trust, my tech-savvy approach and strong negotiation skills have consistently enhanced customer satisfaction and safety.
Overview
9
9
years of professional experience
Work History
REALTOR®
EXIT REALTY METRO
04.2021 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Finbar’s
01.2019 - 04.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Scheduling & Events Director
Cole Harbour Place
09.2018 - 09.2020
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Head Lifeguard
Cole Harbour Place
10.2016 - 11.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
Swimming Instructor
Cole Harbour Place
10.2015 - 10.2018
- Developed strong relationships with students to foster trust and rapport, enabling more effective instruction.
- Organized and taught swimming lessons to children aged Number to Number years.
- Implemented ongoing assessments of student progress, adjusting lesson plans accordingly to ensure continued growth in abilities.
- Promoted water safety awareness by incorporating essential skills into lessons such as treading water, floating, and rescue techniques.
Education
Real Estate
Nova Scotia Association of Realtors
Zoom02.2021
High School -
Auburn Drive High School
Dartmouth, NS06.2016
Skills
- Client Relations
- Contract Negotiation
- Strong negotiation skills
- Tech-savvy mindset
Languages
English
Native or Bilingual
Timeline
REALTOR®
EXIT REALTY METRO
04.2021 - Current
Waitress
Finbar’s
01.2019 - 04.2022
Scheduling & Events Director
Cole Harbour Place
09.2018 - 09.2020
Head Lifeguard
Cole Harbour Place
10.2016 - 11.2018
Swimming Instructor
Cole Harbour Place
10.2015 - 10.2018
Real Estate
Nova Scotia Association of Realtors
High School -
Auburn Drive High School
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