Summary
Overview
Work History
Education
Skills
Timeline
Generic

Oceane (Oshie) Watson

Barrie,ON

Summary

Experienced Moldroom Packer for over a year. Comfortable lifting up to 50 lbs/moving heavy items using pump trucks/carts with little difficulty, transporting product from rooms for packing/skidding and managing time around assigned machines. Knowledgeable in all Moldroom product/machines/procedures as a Molding Production Associate beforehand. Strong communication and computer skills are natural from previous customer service experience within restaurant and hotel roles.

Overview

11
11
years of professional experience

Work History

Moldroom Production Associate

Southmedic Inc.
Barrie, ON
09.2021 - Current
  • Sorting, weighing, packaging, and labeling medical product in conformance with quality standard procedures for manufacture on assembly lines
  • Move product between molding machines and clean rooms to designated packing area while managing time effectively

Material Handler- Moldroom Packer

Southmedic Inc.
Barrie, ON
02.2022 - 05.2023
  • Arranged and boxed Molding products accurately on skids or gaylords according to size, weight, and product for shunting through safe and effective material handling equipment (pallet/pump truck, carts, etc.) and associated computer systems
  • Work closely with other departments to meet production needs using strong communication and teamwork skills to release parts via QA for active assembly lines
  • Help the Southmedic team to reach organizational goals by maintaining a clean and organized warehouse environment

Laundry Attendant

Travelodge
Barrie, ON
01.2018 - 06.2021
  • Inspected, washed/ dried, and sorted linens according to type, size, stain condition, and colour
  • Organized monthly stock orders, inventory of linen/chemicals and discard

Housekeeping Attendant

Travelodge
Barrie, ON
05.2013 - 01.2019
  • Cleared/ cleaned guest rooms within standard in an orderly, sanitary, and timely manner as per room time
  • Observe surroundings and precautions to protect the hotel and guest property, report damage, theft, maintenance issues, and lost and found items to a supervisor
  • Interacted pleasantly with clients and guests when performing daily duties

Housekeeping Supervisor

Travelodge
Barrie, ON
06.2017 - 06.2018
  • Placed housekeeping staff on specific sections and room blocks based on abilities and daily requirements
  • Reviewed employee performance daily by inspecting all vacant checked out rooms to provide quality cleanliness before allowing guests to check in
  • Submitted repair requests to maintenance to reduce operating costs and improve room turnover
  • Strong communication with front desk/ maintenance through radio to respond promptly to guest requests and promote positive experience
  • Supervised, coached, and supported housekeeping personnel to maximize quality of service, performance, and safety

Barista Supervisor

The Fresh Tea Shop
Barrie, ON
01.2017 - 01.2018
  • Prepared the store for open and/or close; counting cash drawer/dropping in the safe end of day/week, cleaning and sanitizing work areas, utensils, and equipment/machines
  • Served customers hot and cold drinks such as tea, coffee, bubble tea, and specialty beverages using POS (Point of Sale) system and collected payment via cash or card
  • Trained new employees in beverage preparation, money handling, operational/cleaning procedures, menu items, and modeled duties for shifts
  • Created seasonal promotions and window/table displays to increase sales
  • Kept track of daily/weekly inventory count, placing orders for needed supplies, and shopping locally for supplies when needed

Front Desk Guest Service Representative

Travelodge
Barrie, ON
11.2014 - 11.2017
  • Welcomed guests to front desk and engaged in friendly, genuine conversations while conducting check-in process; identification, signature, payment method, receipt, and proper bills and change, as well as issuing rooms keys with direction, using PMS system (Property Management System)
  • Informed guests regarding property information, directions to all areas of hotel, breakfast hours, and directions to events and restaurants
  • Answered phones, reserved guest rooms via computer, responded to customer inquiries and transferred calls to appropriate staff members or guest rooms
  • Communicated strongly with housekeeping and maintenance management via radio to address and mitigate facility issues and/or service requests

Front Desk Night Auditor

Travelodge
Barrie, ON
11.2014 - 05.2017
  • Managed late check ins, handled night audit paperwork,bucket check, balanced accounts and conducted nightly audits to keep bookkeeping current and resolved discrepancies by reconciling cash drops and credit card transactions
  • Generated daily reports to close out day in Moneris and PMS (Property Management System) to roll the business day and meet objectives
  • Managed inventory of keys and linens and included all necessary information on audit reports for front desk, housekeeping, and maintenance for the new business day
  • Prepared the hot and cold breakfast buffet daily for the start of breakfast, before breakfast attendant arrived

Hostess

Kelsey's
Barrie, ON
10.2012 - 10.2015
  • Greet guests at the door and sit/assign seating suitable for their needs and according to server rotation for equal treatment
  • Take phone call inquiries and reservations, maintain a waitlist on busy nights, and set up tables for reservations
  • Running food orders from the kitchen/clearing dishes from empty and occupied tables when able, to maintain an organized and clean environment.

Server

Kelsey's
Barrie, ON
06.2014 - 06.2015
  • Welcomed guests and provided information on daily specials, appetizers, entrees, desserts and other menu items to meet preference/ allergies/ promote sales
  • Ordered menu items using POS (Point of Sale) system, delivered food, checked with guests for feedback on food served, resolve issues, bring additional items and refill beverages
  • Delivered the check and processed customers’ payments

Breakfast Attendant

Travelodge
Barrie, ON
06.2013 - 09.2014
  • Maintained and cooked complimentary hot breakfast buffet; cooked eggs, omelettes, sausages, and baked muffins
  • Stocked utensils, trays, plates, condiments, cold foods such as bread, cereal, muffins, fruit, and beverages like coffee, juice, and milk continuously for guest’s needs and maintaining a clean area/tables

Education

Hospitality Management- Hotel And Resort - Hospitality And Tourism Management

Georgian College Of Applied Arts And Technology
Barrie, ON
06.2017

High School Diploma -

Eastview Secondary School
Barrie, ON
06.2012

Skills

  • Interpersonal
  • Communication
  • Organizational
  • Time Management
  • Leadership/ Teamwork
  • Problem Solving
  • Conflict Resolution
  • Work Ethic

Timeline

Material Handler- Moldroom Packer

Southmedic Inc.
02.2022 - 05.2023

Moldroom Production Associate

Southmedic Inc.
09.2021 - Current

Laundry Attendant

Travelodge
01.2018 - 06.2021

Housekeeping Supervisor

Travelodge
06.2017 - 06.2018

Barista Supervisor

The Fresh Tea Shop
01.2017 - 01.2018

Front Desk Guest Service Representative

Travelodge
11.2014 - 11.2017

Front Desk Night Auditor

Travelodge
11.2014 - 05.2017

Server

Kelsey's
06.2014 - 06.2015

Breakfast Attendant

Travelodge
06.2013 - 09.2014

Housekeeping Attendant

Travelodge
05.2013 - 01.2019

Hostess

Kelsey's
10.2012 - 10.2015

Hospitality Management- Hotel And Resort - Hospitality And Tourism Management

Georgian College Of Applied Arts And Technology

High School Diploma -

Eastview Secondary School

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Oceane (Oshie) Watson