Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ocean Keatley

Vancouver,BC

Summary

Conscientious, organized and excels at multitasking in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Considered a valuable and hardworking employee by supervisors and peers.

Currently employed for Strive Living Society as an outreach Case Manager. Looking for a change in career that can fulfill my passions.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Case Manager

Strive Living Society
Burnaby
08.2023 - Current
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Provided crisis intervention support for clients in emergency situations.
  • Conducted home visits to assess the safety of living environments for clients.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Counseled clients on available resources within the community that could help meet their needs.
  • Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.

Team Lead

Strive Living Society
Kelowna, BC
09.2022 - 07.2023
  • Collaborated with management to implement new procedures or policies.
  • Fostered positive employee relationships through communication, and training.
  • Orient new staff members; complete and email orientation checklists to Manager/Human Resources.
  • Complete weekly/monthly schedule for the group home.
  • Conduct daily audits of the MAR; ensure MAR sheets are signed.
  • Write IPPs/ ISPs/ Goals, and assist in writing BSPs for individuals served.
  • Complete weekly errands, shopping.
  • Assist with scheduling and attending dental and medical appointments for the residents.
  • Order items via Product Distribution
  • Meet with Behavior Consultant, CLBC when needed.
  • Facilitate Team Meetings
  • OSH rep for both programs

Residencial Support Worker

0866488 BC LTD
Kelowna, BC
03.2022 - 07.2023
  • Provided companionship, personal care and physical assistance to residents with an array of disabilities.
  • Dressed, groomed and fed patients with limited physical abilities. Including- J tube feeds.
  • Helped residents stay happy and healthy by providing mental and emotional support.
  • Helped transition residents between bed, wheelchair and automobile to provide safe mobility support.
  • Prepared and maintained detailed records of residents' progress and services performed and reported condition changes to supervisor. (DAR documentation)
  • Administered and recorded medication administration according to policy. (MAR documentation)
  • Collected and recorded blood pressure, pulse and respirations (TPRs) to evaluate and note health status
  • Tested and trained directly by Interior Health, as well by several RNs within the company.

Education

High School Diploma -

Bishop Carroll High School
Calgary, AB
06.2019

Skills

  • Workplace Safety (OSH rep experience) Ability to write CIR, PUIR, and Hazard reports as needed
  • Time Management
  • Crisis Resolution & Prevention (Mandt)
  • Healthy communication & Building healthy relationships (Mandt)
  • Verbal and Written Communication
  • First Aid & CPR certified
  • Detail oriented
  • Patient & Understanding

Certification

ResidentialResidencial
  • Certified Mandt instructor
  • CPR/First Aid
  • Valid class 5 drivers license
  • Food safe
  • SJA - BC Bill 14 - Workplace Harassment Harrasment
  • Community Living BC - Privacy and Information management

Timeline

Case Manager

Strive Living Society
08.2023 - Current

Team Lead

Strive Living Society
09.2022 - 07.2023

Residencial Support Worker

0866488 BC LTD
03.2022 - 07.2023

High School Diploma -

Bishop Carroll High School

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Ocean Keatley