Obse Teka Daba
Edmonton,AB
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
7
7
years of professional experience
Work History
Cashier
TJ Convenience Store
03.2022 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Worked with floor team and managers to meet wide range of customer needs.
Housekeeping Cleaner
Residential Cleaning Service
06.2021 - 02.2022
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
- Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
- Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Verified cleanliness and organization of storage areas and carts.
Librarian
Local
05.2017 - 11.2019
- Catalogued and organized books, materials and other documents for proper library management.
- Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
- Researched and acquired new library materials to maintain updated library collection.
- Located requested books on shelves and in library database and fetched items for patrons.
Education
Bachelor of Arts - Psychology
Kotebe Metropolitan University
Addis Ababa, Ethiopia 02-2021
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Problem-solving skills
Languages
English
Native or Bilingual
Oromo
Native or Bilingual
Amharic
Native or Bilingual
Timeline
Cashier
TJ Convenience Store
03.2022 - 07.2024
Housekeeping Cleaner
Residential Cleaning Service
06.2021 - 02.2022
Librarian
Local
05.2017 - 11.2019
Bachelor of Arts - Psychology
Kotebe Metropolitan University
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