OBIOMA JOSEPH NWAGWU
Vancouver
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Proactive and meticulous Manager,Marketer and Professional with over 4 years of experience in Business industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager, Sales and Logistics
NWAGWU JOE B INTEGRATED SERVICES LIMITED, OWERRI.
05.2021 - 10.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managing Pricing and sales of all farm produce by establishing relationships with clients and proactively pricing competitively, increasing revenue by 35%.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Logistics Manager
GLAMOUROUS E GLOBAL SERVICES
12.2019 - 03.2021
- Streamlined logistics processes by implementing efficient inventory management systems.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Reduced warehouse storage costs with effective space utilization strategies.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Coordinated all marketing and research analysis, evaluation of competition,etc.
- Identified and communicated new technologies and solutions on procurement procedures to higher headquarters.
Delivery Services
CRAVE BEAST
10.2016 - 09.2019
- Increased team productivity with effective communication and collaboration strategies.
- Took advantage of the fact that restaurants were spread out around school, and quite a distance from student lodges and hostels, so we were appreciated for making food ordering and delivery easy around campus.
- Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
Education
MBA - Business Administration
University Canada West
Vancouver, BC12.2025
Bachelor of Science - Management
IMO STATE UNIVERSITY, OWERRI
IMO STATE, NIGERIA09.2019
Skills
- Conflict resolution
- Adaptability
- Staff training
- Networking abilities
- Teamwork
- Time management
- Communication skill
- Problem solving
Languages
English
Native or Bilingual
Certification
Certificate in The Fundamentals of Digital Marketing from Google Digital Workshop.
DATE: April 18th 2022
Timeline
Assistant Manager, Sales and Logistics
NWAGWU JOE B INTEGRATED SERVICES LIMITED, OWERRI.
05.2021 - 10.2023
Logistics Manager
GLAMOUROUS E GLOBAL SERVICES
12.2019 - 03.2021
Delivery Services
CRAVE BEAST
10.2016 - 09.2019
MBA - Business Administration
University Canada West
Bachelor of Science - Management
IMO STATE UNIVERSITY, OWERRI
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