IT Operations
Red River College Polytechnic
Winnipeg, Canada
01.2024 - 04.2024
- Setup and manage infrastructure for web applications, including servers, databases, and cloud services
- Worked closely with developers to identify and address performance bottlenecks, optimizing server configurations and database queries
- Developed and maintained disaster recovery plans and backup strategies to ensure business continuity
- Ensured compliance with regulatory requirements and internal policies through audits, risk assessments, and security controls
- Install, configure, and update software applications and operating systems
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
- Conduct routine checks and maintenance tasks to ensure system stability and security
- Maintain accurate records of user issues, solutions provided, and other relevant information
- Document infrastructure setup and processes for knowledge sharing and smooth team transitions
