Attentive General Foreman with expertise in coordinating supplies, understanding project requirements and training new team members. Hardworking and reliable problem-solver with good organizational and communication abilities. Productive individual well-versed in placing material orders and inspecting completed work.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
7 Eleven
05.2023 - 01.2024
Providing excellent customer service by greeting customers, assisting with inquiries, and offering product recommendations
Operating cash registers and processing transactions accurately and efficiently
Restocking shelves, ensuring products are neatly organized, and maintaining a clean and organized store environment.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Warehouse and Logistics Supervisor
AMA VENTURES NIGERIA LIMITED
10.2017 - 02.2022
Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
Coordinated driver dispatch to accomplish daily delivery requirements.
Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
Verified transactions, product orders and shipping dates and entered information into databases and reports.
Developed strong relationships with key clients through frequent communication and exceptional service delivery.
Supervised loading/unloading processes for efficient handling of products while preventing damages or delays in shipment schedules.
Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
Assisted upper management in setting departmental goals aligned with company objectives while providing input based on real-world experiences.
Implemented safety protocols to minimize workplace accidents, ensuring a secure work environment for all employees.
Verified effective and timely implementation of operational goals by prioritizing tasks.
Reviewed order data to verify transactions and shipping dates.
Maintained compliance with industry regulations by staying informed on changes and updating company policies accordingly.
Reduced shipping errors by implementing a robust quality control system for accurate order processing.
Created policies based on performance data analysis to reduce costs and maintain efficiency.
Evaluated transportation options to identify the most cost-efficient carriers, saving on shipping expenses.
Monitored logistics performance and identified improvement opportunities.
Education
Bachelor of Science - Business Administration
Lagos State University
Nigeria
06.2013
Skills
Proficient in using equipment and tools relevant to labor tasks, ensuring safe and efficient operation
Skilled in inventory management techniques for tracking supplies and materials needed for labor projects
Familiar with troubleshooting procedures to address technical issues with machinery and equipment on worksites
Competent in basic computer skills, including data entry and document management, to support labor-related administrative tasks
Knowledgeable about online resources for sourcing materials and equipment necessary for labor projects
Comfortable with digital communication tools for coordinating with team members and supervisors on labor assignments
Basic understanding of project management software for organizing labor schedules and tracking progress on tasks
Familiarity with safety protocols and regulations relevant to labor activities, ensuring compliance and promoting a safe work environment
Able to quickly adapt to new equipment and technologies commonly used in labor-intensive industries
Basic proficiency in analyzing labor-related data and performance metrics to optimize productivity and efficiency
Proven track record of delivering exceptional labor services in various environments, ensuring high standards of efficiency and quality
Strong communication and interpersonal skills, adept at collaborating with colleagues and supervisors to accomplish tasks effectively
Experienced in handling various labor-related tasks, including physical labor, equipment operation, and adherence to safety protocols
Knowledgeable about labor practices and procedures, able to execute tasks with precision and attention to detail
Skilled in maintaining a tidy and organized workspace, contributing to a safe and productive work environment
Ability to work harmoniously as part of a team, fostering a positive work culture and achieving collective objectives
Reliable and punctual, with a flexible schedule to accommodate fluctuating work demands and schedules
Committed to upholding company policies and regulations, including strict adherence to health and safety guidelines
Franchisee and Store Manager at 7 Eleven Store, Brunswick St; 7 Eleven Store, Hamilton; 7 Eleven Store, 189 George StFranchisee and Store Manager at 7 Eleven Store, Brunswick St; 7 Eleven Store, Hamilton; 7 Eleven Store, 189 George St