Obed Tessema
Mississauga,ON
Summary
Dynamic, experienced and high energy team player with immaculate verbal communication skills, and extremely versatile in relations with clients/employees. Dedicated to identifying customers/colleagues needs and helping organizations reach their full potential.
Overview
9
9
years of professional experience
Work History
Sales Manager
Appoint Staffing
Toronto, Ontario
05.2023 - 06.2024
- Established relationships with key clients, while maintaining existing customer base.
- Coordinated with other businesses regarding staffing requirements.
- Communicated regularly with workers about existing or upcoming changes in safety protocols or procedures.
- Identified new potential markets and developed plans for targeting them.
Account Manager
NTCG Home Services
Markham, Ontario
02.2022 - 05.2023
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction
- Built and strengthened long lasting client relationships based on accurate price quotes and customer-centric terms
- Oversaw new business development and customer servicing
- Liaised between account holders and various departments
Sales and Marketing Consultant
We Fix It Appliances Inc.
Markham, Ontario
07.2020 - 02.2022
- Displayed marketing and sales prowess through contribution towards the best of 2020 award on Homestars.com and a five star rating in a competitive market
- Cold Calling, Digital Marketing, Sales administration, and Human Resource allocation
- Created effective and innovative advertising campaigns
- Used consultative approach to listen to clients needs and recommended desired products and services.
- Hired qualified technicians for both part time and one time job contracts
Business Development Representative
Homestars
Toronto, Ontario
06.2021 - 10.2021
- Cold Calling, Prospecting, Pitching, and closing sales
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed business pipeline using cold and warm techniques.
- Honed communication skills and concisely conveyed value by aligning our platform to a prospects needs
Operations Coordinator
TopOffer
Markham, Ontario
03.2015 - 01.2019
- Human Resources Allocation and Training Employees
- Administrative Assistance and Market Research
- Developed and implemented daily operations plans such as updating training methods, employee assignments and promotional strategies.
Education
Professional in Human Resources -
CDI College
Mississauga, ON04-2023
Certified Financial And Modelling Analyst -
Corporate Financial Institute
04-2021
BA -
York University
2015
Skills
- Human resource
- Account Management
- Client Relationship Management
- Marketing research
- Sales experience
- Conflict resolution
- Project scheduling
- Conflict mediation
- Effective Communication
- Networking
Timeline
Sales Manager
Appoint Staffing
05.2023 - 06.2024
Account Manager
NTCG Home Services
02.2022 - 05.2023
Business Development Representative
Homestars
06.2021 - 10.2021
Sales and Marketing Consultant
We Fix It Appliances Inc.
07.2020 - 02.2022
Operations Coordinator
TopOffer
03.2015 - 01.2019
Professional in Human Resources -
CDI College
Certified Financial And Modelling Analyst -
Corporate Financial Institute
BA -
York University
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