Oawaish Shaikh
Toronto,ON
Summary
To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
R City Mall
04.2018 - 09.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Strapped items down over protective padding to secure throughout transportation.
Customer Service Representative
Accenture Solutions Private
09.2018 - 04.2021
- Delivered prompt service to prioritize customer needs.
- Cross-trained and backed up other customer service managers.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Developed and updated databases to handle customer data.
Customer Service Broker
Marsh McLennan
04.2021 - 02.2023
- Worked effectively in fast-paced environments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proven ability to learn quickly and adapt to new situations.
- Applied effective time management techniques to meet tight deadlines.
- Managed over 50 Customer calls per day.
- Increased sales by 10%
Education
Secondary School Certification (SSC)
St Joseph High School
India Maharashtra MumbaiHigher Secondary Education (HSC)
S.M Shetty College of Arts, Science And MGMT Study
India Mumbai MaharashtraBachelors of Commerce (BCOM)
S.M Shetty College of Arts, Science And MGMT Study
India Mumbai MaharashtraMaster of Commerce (MCOM)
S.M Shetty College of Arts, Science And MGMT Study
Graduate Certificate - Advanced Project Management AndStrategicLeadership
Lambton College
01.2025
Skills
Communication skill - Friendly, Interact easily with others
Teamwork - Excellent team player and willing to collaborate with people with different background
Organized - Excellent planning Skills and multitasking when needed
Hardworking - Work with passion and dedication
Quick leaner - Learn new things quickly and easily
Order Fulfillment
Timeline
Customer Service Broker
Marsh McLennan
04.2021 - 02.2023
Customer Service Representative
Accenture Solutions Private
09.2018 - 04.2021
Warehouse Worker
R City Mall
04.2018 - 09.2018
Secondary School Certification (SSC)
St Joseph High School
Higher Secondary Education (HSC)
S.M Shetty College of Arts, Science And MGMT Study
Bachelors of Commerce (BCOM)
S.M Shetty College of Arts, Science And MGMT Study
Master of Commerce (MCOM)
S.M Shetty College of Arts, Science And MGMT Study
Graduate Certificate - Advanced Project Management AndStrategicLeadership
Lambton College
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