Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Oana Vasile

Montreal,QC

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

3
3
years of professional experience

Work History

Promotional Brand Ambassador

Keystones Studios
01.2024 - Current
  • Boosted brand awareness by engaging with potential customers and presenting product benefits in an appealing manner.
  • Generated leads for the sales team through persuasive presentations and informative discussions.
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Promoted multiple brands concurrently while maintaining unique messaging for each campaign consistently.
  • Provided exceptional customer service during promotional events, addressing inquiries promptly and professionally.

Restaurant Server

Pasta Express
03.2022 - Current
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Supported management initiatives aimed at increasing revenue through implementation of promotions or marketing strategies.
  • Served food and beverages promptly with focused attention to customer needs.
  • Stayed up-to-date on menu changes to help customers make food choices.

Project Coordinator

Premier Service
05.2023 - 10.2023
  • Streamlined project management processes by implementing new organizational tools and software.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
  • Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
  • Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.

Event Hostess

XMC Marketing
06.2023 - 06.2023
  • Enhanced guest experience by providing exceptional and personalized service during events.
  • Assisted event planners in organizing successful events, ensuring smooth execution of planned activities.
  • Managed registration process for attendees, maintaining accurate records and streamlining check-in procedures.
  • Maintained a clean and presentable event space, contributing to a welcoming atmosphere for guests.
  • Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
  • Served as an ambassador for the venue, promoting its services and facilities to potential clients during events and networking opportunities.

Party Hostess

Splash
06.2023 - 06.2023
  • Enhanced guest experience by providing attentive service and anticipating party needs.
  • Streamlined party setup and breakdown processes for efficient event execution.
  • Maintained a welcoming atmosphere with excellent interpersonal skills and friendly demeanor.
  • Managed reservations, ensuring accurate booking information and seamless guest arrival experience.
  • Conducted post-event evaluations to identify areas of improvement for future parties.

Field Marketing Coordinator

Agence Atipico
05.2021 - 06.2023
  • Strategically planned and coordinated in-store tasting events at SAQ outlets and grocery stores across Québec, significantly enhancing brand exposure and consumer engagement.
  • Directed the full lifecycle of event marketing campaigns, from initial planning to execution, focusing on maximizing the impact and reach of each event.
  • Cultivated strong relationships with clients and ambassadors, ensuring alignment of event objectives with brand messaging and marketing goals.
  • Communicated comprehensive statistics and analysis post-event, demonstrating the effectiveness of campaigns and identifying opportunities for growth.
  • Led the creation of engaging and immersive event experiences, using market research and consumer trends to drive brand awareness.
  • Facilitated cross-functional collaboration between sales, marketing, and operational teams, ensuring cohesive execution of events.

Education

Bachelor of Arts - Human Relations

Concordia University
Montreal, QC
09.2020

Skills

  • Menu Memorization
  • Bar terminology
  • Group reservations management
  • Reservation coordination

Languages

English
Native or Bilingual
French
Native or Bilingual
Romanian
Native or Bilingual
Spanish
Professional Working

Timeline

Promotional Brand Ambassador

Keystones Studios
01.2024 - Current

Event Hostess

XMC Marketing
06.2023 - 06.2023

Party Hostess

Splash
06.2023 - 06.2023

Project Coordinator

Premier Service
05.2023 - 10.2023

Restaurant Server

Pasta Express
03.2022 - Current

Field Marketing Coordinator

Agence Atipico
05.2021 - 06.2023

Bachelor of Arts - Human Relations

Concordia University

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Oana Vasile