Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Nysa Alexander

Brantford,ON

Summary

Proven to excel in high-pressure environments, I leveraged my expressive body language and collaborative teamwork at The Glass Slipper Company to significantly enhance guest satisfaction. My dedication to service quality and cleanliness, honed at Kidtastic Adventures, consistently contributed to positive customer feedback and operational excellence. I am organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Also have teh willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Character Performer

The Glass Slipper Companyparis
08.2022 - Current
  • Developed strong improvisational skills, enabling seamless adaptation to unexpected situations during live performances.
  • Achieved increased guest satisfaction through consistent, high-quality performances in character roles.
  • Participated in rehearsals, refining acting skills and perfecting character portrayals for optimal audience engagement.
  • Delivered exceptional customer service by interacting with guests in character both on stage and off stage, enhancing their overall experience.

Employee

Kidtastic Adventures
10.2020 - Current
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented, ensuring seamless transition periods for both staff and customers.

Education

Public Health

Brock University
St. Catharines, ON
2027

High School Diploma -

Assumption College School High School
Brantford, ON
06.2023

Skills

  • Expressive body language
  • Collaborative Teamwork
  • Reliable time management
  • Patience and Empathy
  • Work Ethic and Integrity
  • Professionalism and Courtesy
  • Cleanliness
  • Service Quality

Languages

English
Full Professional

Certification

Smart Serve Certificate 2024

  • file:///C:/Users/Nysa%20Alexander/Downloads/SmartServeOntario_Certificate_4448343.pdf


Timeline

Character Performer

The Glass Slipper Companyparis
08.2022 - Current

Employee

Kidtastic Adventures
10.2020 - Current

Public Health

Brock University

High School Diploma -

Assumption College School High School
Nysa Alexander