Nyla Vanwynsberghe
Simcoe,ON
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Dolmor Salon
03.2023 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted with onboarding new clients and securing paperwork completion.
- Organized, maintained and updated information in computer databases.
- Handled assignments independently with good judgement and critical thinking skills.
Service Crew Member
McDonald's
12.2020 - 02.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
Service Crew Member
Tim Horton's
06.2019 - 01.2020
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Cooked, prepared and bagged food for customers.
- Calculated totals, processed payments and issued receipts.
- Monitored supply inventory and ordered more to maintain smooth and efficient workdays.
Education
High School Diploma -
Simcoe Composite School
Simcoe, ON06.2021
Skills
- Dependable and Cooperative
- Training/ mentoring
- Team-oriented
- Organization and Time Management
- Retains information well
- Active listener
- Problem-solving
- High energy
Certification
Smart Serve certified as of September 2022
Additional Information
References available upon request
Timeline
Receptionist
Dolmor Salon
03.2023 - 08.2023
Service Crew Member
McDonald's
12.2020 - 02.2023
Service Crew Member
Tim Horton's
06.2019 - 01.2020
High School Diploma -
Simcoe Composite School
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