Results-driven professional skilled in customer service and logistics coordination. Known for strong attention to detail and time management, consistently contributing to enhanced service efficiency and operational excellence.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Hertz - Surgenor National Leasing
Ottawa, Ontario
01.2022 - 02.2025
Enhanced service efficiency by facilitating customer inquiries and reservations for vehicle rentals.
Ensured adherence to quality standards by coordinating vehicle returns, inspections, cleaning, and polishing.
Built customer relationships through personalized assistance and support.
Completed administrative tasks, such as filing paperwork, updating databases, and generating reports.
Mover
Nation Moving
Ottawa, Ontario
05.2020 - 09.2022
Coordinated efficient loading and unloading of furniture and boxes during moves.
Packed items securely with appropriate materials and techniques to prevent damage.
Maintained equipment and tools, ensuring optimal performance throughout operations.
Adhered to safety protocols to protect items and team members during relocations.
Logistics Associate
Levy Warehouse
Ottawa, Ontario
09.2017 - 05.2020
Operated forklifts and pallet jacks to enhance material handling efficiency.
Loaded and unloaded shipments, ensuring precise placement of goods.
Coordinated logistics for game day operations, optimizing event execution.
Collaborated with team members to maintain adequate stock levels at concession stands.
Education
Dipolma - Heating, Refrigeration, And Air Conditioning Tech
Hi-Mark Occupational Skills Training Centre Ltd.
Ottawa, ON
08-2026
High School Diploma -
St. Paul High School
Ottawa, Canada, Ontario
06-2017
Skills
Customer service expertise
Attention to detail
Logistics coordination
Team collaboration
Problem Solving
Time management
Heavy lifting
Pallet jack certification
Forklift certification
Timeline
Customer Service Representative
Hertz - Surgenor National Leasing
01.2022 - 02.2025
Mover
Nation Moving
05.2020 - 09.2022
Logistics Associate
Levy Warehouse
09.2017 - 05.2020
Dipolma - Heating, Refrigeration, And Air Conditioning Tech
Nursing Student (Practicum) at General Hospital, Queensway Carleton HospitalNursing Student (Practicum) at General Hospital, Queensway Carleton Hospital