Nyhla Samaroo
Shelburne,ON
Summary
Motivated and eagar Bachelor of Social Work graduate of 2024. Well equipped and prepared for transition into professional practice. Experience in housing resource services with the Salvation Army's Housing Resource Centre, adeptly managing housing applications, coordinating referrals, and executing case management duties. Other assets include Grant Writing Certified and research development. Committed to leveraging acquired skills and knowledge to foster positive change and empower individuals within the community.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sever/Bartender/Supervisor
Montanas Cookhouse BBQ & Bar
04.2019 - Current
- Took upon responsibilities of opening and closing restaurant as a server/bartender and supervisor.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Training of new staff
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Provided orientation and training to new staff
Grant Writing Administrator/Student Placement
Grant Simple
01.2024 - 04.2024
- Maintained records and updated internal information charts.
- Organized supporting documents online.
- Wrote, edited and submitted grant applications for various non-for Profits.
- Experienced with Grant connect data base.
Child Welfare Truth-Telling Collective
Laurier University
01.2024 - 04.2024
- Conducted research for the collective based on child welfare systems.
- Helped to create a book/ student work book for a poetic textbook.
- Submitted grant applications on behalf of the collective to secure funding for research and projects.
- Wrote literature reviews supporting our research
Field Placement Student
Salvation Army-Housing Resource Centre
01.2023 - 05.2023
- Provided emergency housing for client in need.
- Connecting with local shelters to book clients in.
- Completing Housing stability fund applications.(Emergency funding for clients that offers first and last months rent and rental arrears aid).
- BATH- Brantford access to housing applications -subsidized housing applications
- COHB Referrals to city of brantford
- Case noting (HIFIS trained)
- Case management
Line Cook
Montanas Cookhouse BBQ & Bar
04.2019 - 06.2020
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Kept stations stocked and ready for use to maximize productivity.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Cooked multiple orders simultaneously during busy periods.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Supervisor
Pita pit
09.2017 - 04.2019
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Complied with company policies, objectives and communication goals.
- Coached and mentored staff members through constructive feedback to develop long-term career goals.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Bachelor of Social Work-BSW - Social Work
Wilfred Laurier University
Brantford, ON06.2024
Skills
Social work
- Case Management
- Client Advocacy
- Case Notes/Documentation
- Grant writing for Non-for-profits
- Housing applications
Service Industry Work
- Team Building and Leadership
- Assessment skills
- Customer Service
- Cross trained in Restaurant industry
- Strong team player
- Eager, fast learner
- Reliable
Certification
Smart Serve Certified
Grant writing Certified
Timeline
Grant Writing Administrator/Student Placement
Grant Simple
01.2024 - 04.2024
Child Welfare Truth-Telling Collective
Laurier University
01.2024 - 04.2024
Field Placement Student
Salvation Army-Housing Resource Centre
01.2023 - 05.2023
Sever/Bartender/Supervisor
Montanas Cookhouse BBQ & Bar
04.2019 - Current
Line Cook
Montanas Cookhouse BBQ & Bar
04.2019 - 06.2020
Supervisor
Pita pit
09.2017 - 04.2019
Bachelor of Social Work-BSW - Social Work
Wilfred Laurier University
Smart Serve Certified
Grant writing Certified
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