Nyela Gray
Oakland
Summary
Dedicated cashier and online grocery associate with proven skills in customer service and efficiency. Recognized for attention to detail and reliability, ensuring smooth transactions and enhancing customer experiences.
Overview
2
2
years of professional experience
Work History
Cashier
Safeway
Oakland
07.2023 - Current
- Assisted customers with inquiries and provided product information.
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained accurate cash register balances throughout each shift.
- Collaborated with team members to ensure smooth checkout operations.
- Adhered to safety and sanitation standards during daily operations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
Online Grocery Associate
Safeway
Oakland
07.2023 - Current
- Operated order fulfillment systems to accurately process and pack grocery deliveries.
- Collaborated with team members to enhance efficiency in order picking and packing.
- Addressed customer inquiries regarding products, delivery times, and account issues.
- Monitored expiration dates on perishable items to ensure quality in customer orders.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Education
High School Diploma -
Oakland Technical High School
Oakland, CA06-2024
Skills
- Order fulfillment
- Point-of-sale operation
- Product quality assurance
- Inventory management
- Grocery packing techniques
- Customer relationship management
Timeline
Cashier
Safeway
07.2023 - Current
Online Grocery Associate
Safeway
07.2023 - Current
High School Diploma -
Oakland Technical High School
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