Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

NYEISHA HERMIZ

Toronto,ON

Overview

5
5
years of professional experience

Work History

Ghost Kitchen- Night Keeper/Key Holder/Cook

Cook
11.2021 - 06.2022
  • Money Handling
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.

CUSTOMER SERVICE REPRESENTATIVE

Shoppers Drug Mart
11.2020 - 05.2021
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
  • Check to ensure that appropriate changes were made to resolve customers' problems
  • Order tests that could determine the causes of product malfunctions.

CUSTOMER SERVICE

PetValu
01.2020 - 11.2020
  • Stocked shelves
  • Kept tidy and clean
  • Keep an organized environment
  • Feed animals

PRODUCE CLERK

Loblaws
12.2019 - 07.2020
  • Answer customers' questions about merchandise and advise customers on merchandise selection
  • Take inventory or examine merchandise to identify items to be reordered or replenished
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
  • Clean display cases, shelves, and aisles
  • Stamp, attach, or change price tags on merchandise, referring to price list.

Community Service Volunteer

Pool Watcher
07.2017 - 08.2017

• Kept Count on the amount of people inside the pool at all times meanwhile making sure we do not exceed the amount

• Providing Coloured Wristbands according to the rules of which the colours are designated too

Education

High School Diploma -

ST. BASIL-THE-GREAT COLLEGE SECONDARY SCHOOL
Toronto, ON
06.2021

Skills

Customer Service

References

  • C. Ammendolia, Secondary School Teacher, (416) 393-5513, carlaammendolia@tcdsb.org, Former Teacher
  • U. Rossi, Principal, (610) 933-2453, rossi.p@tcdsb.ca, Former Principal

Languages

English
Full Professional
Arabic
Limited Working

Timeline

Ghost Kitchen- Night Keeper/Key Holder/Cook

Cook
11.2021 - 06.2022

CUSTOMER SERVICE REPRESENTATIVE

Shoppers Drug Mart
11.2020 - 05.2021

CUSTOMER SERVICE

PetValu
01.2020 - 11.2020

PRODUCE CLERK

Loblaws
12.2019 - 07.2020

Community Service Volunteer

Pool Watcher
07.2017 - 08.2017

High School Diploma -

ST. BASIL-THE-GREAT COLLEGE SECONDARY SCHOOL
NYEISHA HERMIZ