Nyasha Mukakati
Calgary,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
B2B Account Manager and Sales Rep
Cymax
Work From Home
10.2022 - 06.2024
- Performed regular client reviews to ensure that goals were being met or exceeded.
- Established long-term relationships with key decision makers at corporate accounts.
- Managed a portfolio of accounts while actively seeking out additional prospects.
- Resolved customer complaints in an efficient and timely manner.
- Actively sought feedback from customers regarding product quality, pricing.
Exam Invigilator
IELTS
Kamloops BC And Calgary AB
01.2019 - 02.2023
- Assisted with setting up computer-based examinations by checking systems were working correctly before the start of the exam session.
- Ensured confidentiality of examination material both before, during and after an exam session.
- Checked student identification prior to admission into the exam venue.
- Kept detailed records of any incidents which occurred during an exam session for reporting purposes.
Deli Clerk
Safeway
Kamloops, BC
06.2016 - 11.2019
- Adhered to health and safety standards while preparing food.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Utilized point-of-sale system to process payments from customers.
Legal Assistant
Calgary Courts - Traffic Centre
Calgary, AB
01.2015 - 06.2015
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Maintained client confidentiality in all matters.
- Answered phones promptly while providing courteous customer service.
Education
Bachelor of Arts - Communications And Public Relations
Thompson River University
Kamloops, BC05-2020
Some College (No Degree) - Legal Assistance
Bow Valley College
Calgary06-2015
Some College (No Degree) - Diploma in UX/UI Design
ABM College of Health And Technology
Calgary, ABSkills
- Verbal and written communication
- Relationship Management
- Customer Service
- Decision-making capabilities
- Strong Organization
- Strong problem-solving abilities
- Continuous Improvement
- Advanced word processing
- Document Control
- Task Prioritization
Languages
Shona
Native/ Bilingual
References
References available upon request.
Timeline
B2B Account Manager and Sales Rep
Cymax
10.2022 - 06.2024
Exam Invigilator
IELTS
01.2019 - 02.2023
Deli Clerk
Safeway
06.2016 - 11.2019
Legal Assistant
Calgary Courts - Traffic Centre
01.2015 - 06.2015
Bachelor of Arts - Communications And Public Relations
Thompson River University
Some College (No Degree) - Legal Assistance
Bow Valley College
Some College (No Degree) - Diploma in UX/UI Design
ABM College of Health And Technology
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