Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Timeline
Generic

Nyama Mary Carshon-Marsh

Oshawa

Summary

I am an experienced support worker prepared for a role in personal assistance. I am skilled in providing compassionate care, managing daily tasks, and ensuring clients' well-being. I am a very confident, flexible, loyal, polite, reliable, and friendly person with good problem-solving abilities. I can work well under pressure and have good time management skills. I have a strong focus on team collaboration, adaptability, and achieving results. In addition, I can motivate, support and keep team members focused on the task at hand.


Overview

16
16
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Saint Elizabeth Health
05.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.

Office Administrator

Marampa Mines Limited
07.2021 - 07.2023

Company Overview: High Scale Iron Ore Mining and Exportation Company

  • Administer day-today activities of the Freetown Office including overseeing junior office staff and service providers
  • Implementing and maintaining procedures/administrative systems to ensure efficient office operations
  • Managing and updating office data bases and filing systems for easy retrieval of information.
  • Typing, compiling and preparing reports, outgoing correspondences and minutes of external meetings
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Contact: Mr Desmond Decker - +23299700873, ddecker@marampamines.com

Administrative and Client Support Officer

The World Bank Group
02.2014 - 06.2018

Company Overview: Providing Financial Support to Reduce Poverty in Developing Countries

  • Facilitated open communication channels between clients and company management through regular reporting structures, fostering stronger working relationships.
  • Uses word processing skills to produce complex text, reports according to standard Bank formats and distribution
  • Assists in preparation and logistical planning for various events, e.g Conferences, workshops & negotiations
  • Assisted in providing financial support to reduce poverty in Developing Countries
  • Contact: Mrs Fatu Karim Turay - +23276605622

Frontliner / Team Leader

Australia for UNHCR
01.2013 - 11.2013

Company Overview: Support Refugees and Displaced people to make a positive impact in their lives

  • Inform and educate members of the public about the role of the UNHCR
  • Encourage members of the public to support the UNHCR’s international programs by signing up to a monthly given program
  • Act as team leader.
  • Trained new employees on company policies, procedures, and best practices, fostering a supportive learning environment for their development.
  • Consistently met performance goals, utilizing strong multitasking and prioritization skills.
  • Contact: Mr Tibo Rogers - +61411044532

Program Assistant

International Finance Corporation, World Bank Group
04.2009 - 12.2012
  • Assisted with planning and coordinating day-to-day and special program activities.
  • Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
  • Coordinated staff & consultant travelling
  • Prepared clearly written and formatted documents and reports.
  • Coordinated event logistics, including venue selection, catering arrangements, and attendee registration processes.

Education

Master - Business Administration

Njala University
02.2010

BSc. (Hons) - Financial Services

University of Sierra Leone (IPAM)
Freetown, Sierra Leone
07.2004

Personal Support Worker Certificate Program - Personal Support Worker

SE Career College of Health
Kingston, ON
02-2025

Skills

  • Verbal and Written Communication
  • Leadership
  • Team work
  • Attention to details
  • Multi-tasking
  • Emotional support
  • Dementia care
  • Mobility assistance
  • Palliative care
  • Compassionate care

Certification

  • Financial Management Practices for Non-Financial Managers, University of Sierra Leone (IPAM), 06/01/07, 07/31/07
  • Computer software applications (Microsoft Office), African Information Technology Holdings Ltd. Sierra Leone, 01/01/05, 05/31/05
  • Classification of Restricted Information, World Bank Group, 07/01/12, 08/31/12

Languages

English
Krio

Hobbies and Interests

  • Playing Volleyball
  • Watching movies
  • Shopping
  • Athletics

Timeline

Personal Support Worker

Saint Elizabeth Health
05.2024 - Current

Office Administrator

Marampa Mines Limited
07.2021 - 07.2023

Administrative and Client Support Officer

The World Bank Group
02.2014 - 06.2018

Frontliner / Team Leader

Australia for UNHCR
01.2013 - 11.2013

Program Assistant

International Finance Corporation, World Bank Group
04.2009 - 12.2012

Master - Business Administration

Njala University

BSc. (Hons) - Financial Services

University of Sierra Leone (IPAM)

Personal Support Worker Certificate Program - Personal Support Worker

SE Career College of Health
Nyama Mary Carshon-Marsh