Hi, I’m
NYAGUA DENG GOCH
Nanaimo,Canada
Summary
Dynamic and driven professional with a sharp intellect and strong work ethic. Experienced in providing excellent customer service and managing high-pressure situations. Proven ability to adapt and thrive in fast-paced environments, always striving to exceed expectations and deliver results.
Key skills in problem-solving and attention to detail, eager to learn and develop in a collaborative environment. I bring a background in customer interaction and time management, focusing on meeting deadlines and maintaining high-quality standards.
Overview
4
years of professional experience
Work History
Damsels Fashion
Associate
09.2024 - Current
Job overview
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and maintaining optimal stock levels.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
Pizza Hut
Team Member
01.2023 - Current
Job overview
- Delivered exceptional customer service and took orders efficiently
- Managed cash handling and financial transactions
- Maintained organization and cleanliness in a busy environment
- Demonstrated strong time management skills and ability to work under pressure
Dollarama
Sales Associate
01.2022 - 02.2023
Job overview
- Provided outstanding customer service and support
- Organized merchandise and managed pricing for new products
- Performed cash handling and transaction management
Red Five Uganda
Sales and Marketing Representative
01.2021 - 06.2022
Job overview
- Engaged in outdoor advertising and provided detailed product information
- Delivered excellent customer service and promoted products effectively
Education
Vancouver Island UniversityNanaimo, BC
BBA from Accounting And Finance Major
06-2026
University Overview
Enrolled in2022
- Completed Coursework: In Acct 201,2024
- Completed Chartered Personal Financial Planning and awarded a Certificate.
- Member of Multi-Cultural Club, 2023 to 2025
- Member of WUSC Club, from 2022 to 2025
- Secretary of Investment Club, 2024 to present
Skills
- Punctuality
- Microsoft Word, Excel
- Effective communication
- Leadership skills
- Reliability and responsibility
- Organizational skills
- Attention to detail
LANGUAGES
Fluent in English and Arabic
Full Professional
English
Full Professional
Hobbies and Interests
Volunteering, Reading books, Dancing
Timeline
Associate
Damsels Fashion
09.2024 - Current
Team Member
Pizza Hut
01.2023 - Current
Sales Associate
Dollarama
01.2022 - 02.2023
Sales and Marketing Representative
Red Five Uganda
01.2021 - 06.2022
Vancouver Island University
BBA from Accounting And Finance Major
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