Summary
Overview
Work History
Education
Skills
Languages
Volunteering Experiences
References
Hobbies and Interests
Accomplishments
Certification
Timeline
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NYAGUA DENG GOCH

Nanaimo,BC

Summary

Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining a clean and tidy workspace, and working cooperatively with team members.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Babysitter

01.2023 - 02.2024

Worked as a tutor and made breakfast and lunch. Played with the toddler as well as cleaned the house.

Team member

Pizza Hut Terminal Ave.
01.2023 - Current
  • I kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • I worked at different stations to provide optimal coverage and meet production goals.
  • I learned all the required tasks quickly to maximize performance.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Emerald Maids Service

Persons Service Company
05.2023 - 11.2023
  • Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
  • Maintained safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
  • Disinfect bathrooms and remove mold from shower stalls and bathtubs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Engaged positively with residents while cleaning apartments and common areas.
  • Collaborated with team members to complete large-scale projects promptly, maximizing efficiency.
  • Managed laundry duties effectively, ensuring clothing items were treated according to care instructions for optimal results.

Volunteer

Nanaimo Food Shelter
01.2023 - 05.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • I used strong interpersonal communication skills to convey information to others.
  • Mentored new volunteers, fostering supportive and inclusive team environment.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Completed daily domestic tasks in shelters and group homes to assist needy people.

Sales Associate

Dollarama
10.2022 - 02.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • I handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges, and refunds by store policy.
  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
  • I helped customers locate products and checked store systems for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

BBA - Accounting And Finance

Vancouver Island University
Nanaimo, BC
01.2026

High School
St.lawarence High School
01.2020

Skills

  • Strong work ethic
  • Hard-working
  • Cleanliness
  • Ability to maneuver up to 60 lbs
  • Time Management
  • Adaptability and Resilience

Languages

Fluent in English and Arabic.
English
Professional Working

Volunteering Experiences

  • Nanaimo Food Center, 2023 March, June, Packing lunch boxes.Cleaning
  • UCM AT VIU (Christian club), 2022, 24, I participate in the event planning and sharing the gospel with students as we encounter the work of God together as students.
  • Vancouver Island University, 2023, 2024, Welcoming new studentsOperating at the food center during the frozen week.Operating the photo booth.
  • Street Child Ugandan, 2020, 2021, Food distributionPublic sensitization

References

  • Susantha Arangallage, Manager at Pizza Hut, +12362382691
  • Beverly Ramajo, 2506871057

Hobbies and Interests

  • Volunteering
  • Reading books
  • Dancing

Accomplishments

  • I received consistent positive remarks for the quality of care.
  • Increased parents' happiness by taking on additional chores and relieving burdens.

Certification

Valid First Aid Certificate

Timeline

Emerald Maids Service

Persons Service Company
05.2023 - 11.2023

Babysitter

01.2023 - 02.2024

Volunteer

Nanaimo Food Shelter
01.2023 - 05.2023

Team member

Pizza Hut Terminal Ave.
01.2023 - Current

Sales Associate

Dollarama
10.2022 - 02.2023

BBA - Accounting And Finance

Vancouver Island University

High School
NYAGUA DENG GOCH