Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nya Rolph

Georgetown

Summary

Dedicated Veterinary Assistant with 8 years experience. Skilled in client communication and laboratory procedures. Enhanced patient care through effective teamwork and meticulous attention to detail, ensuring accurate medical records and fostering client education. Committed to animal safety and providing compassionate support during treatment and recovery.

Overview

7
7
years of professional experience

Work History

Veterinary Assistant

West Woodbridge Pet Hospital
09.2024 - Current
  • Managed telephones at busy clinic
  • Scheduled appointments
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Enhanced patient care by assisting veterinarians with examinations, lab work, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Educating clients and volunteer staff on animal care
  • Provided customer support to clients, answering questions and addressing concerns.

Veterinary Assistant

Mavis Road Animal Clinic
04.2023 - 08.2024


  • Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Enhanced patient care by assisting veterinarians with examinations, Lab work, fecal analysis/Urinalysis, and diagnostic procedures.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
  • Improved client relations through effective communication and education on pet health needs.
  • Maintained clean and hygienic clinic environment, reducing risk of cross-contamination and ensuring safety of all animals.
  • Enhanced client satisfaction, educating pet owners on preventative care and nutritional needs.

Veterniary Assistant/Front Desk Receptionist

Guelph Street Animal Hospital
10.2018 - 04.2023
  • Managed telephones at busy clinic
  • Scheduled appointments
  • Assisted the Doctor/Technician with examinations
  • Restrained animals as required
  • Assisted the Doctor in prepping animals for surgery
  • Lab work such as in-house bloodwork/ear cytology
  • Preparing medications
  • Managed staff schedules
  • Offered courteous customer service.

Education

Veterinary Technician -

Sheridan College
Brampton, ON
06-2027

High School Diploma -

Georgetown District Highschool
Georgetown, ON
06-2020

Skills

  • Client communication
  • Cleaning and sanitizing
  • Animal safety
  • Laboratory procedures
  • Client education
  • Reception duties
  • Preventative medicine
  • Multitasking
  • Attention to detail
  • Excellent communication
  • Problem-solving
  • Organizational skills
  • Proper animal restraint

Languages

English
Native or Bilingual

Timeline

Veterinary Assistant

West Woodbridge Pet Hospital
09.2024 - Current

Veterinary Assistant

Mavis Road Animal Clinic
04.2023 - 08.2024

Veterniary Assistant/Front Desk Receptionist

Guelph Street Animal Hospital
10.2018 - 04.2023

Veterinary Technician -

Sheridan College

High School Diploma -

Georgetown District Highschool

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