Nya Goulder
Creston,Canada
Summary
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Passion for food preparation, providing quality products to customers. Always prepared for any feedback from co-workers and bosses. Mostly enjoys helping others and interacting/socializing with customers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food Truck
YYC Family Food Trucks
Calgary, AB
07.2022 - 09.2024
- Type: Paid Job
- Greeted customers, answered menu questions and responded to complaints.
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
- Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
- Enhanced overall efficiency with thorough knowledge of menu offerings, ingredients, and allergen information.
- Planned daily menus and prepped food for service.
- Reduced wait times for customers by implementing effective workflows for order preparation and delivery within the food truck space.
- Trained new employees on proper food handling techniques, equipment usage, sanitation practices, and company policies.
Community Help
Community
Calgary, AB
01.2015 - 01.2024
- Type: Volunteer paid sometimes Yearly
- Shoveling snow off of neighborhood driveways/ sidewalks especially if they are elderly.
- Picking dandelions and weeds in front yards.
- Monitored common spaces for cleanliness and safety compliance while promptly addressing any issues that arose.
Vacation Bible Studies Camp
Journey Church
Calgary, AB
06.2019 - 08.2022
- Type: Volunteer
- Vacation Bible Studies helped me build my confidence with public speaking and being a leader for the younger generation
- My job was to watch over 10-15 young kids under the age of 8, when in the church and on field trips
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
GAP (stocks)
- 07.2022
- Type: Paid Job
- GAP was my second job
- I would stock shelves and sort boxes of clothes
- My shifts would start from 6pm-12am or 9pm-12am which wasn't my favorite but the experience as always was incredible
- My co-workers and bosses were fantastic as well and I always looked forward to heading to work because of them
Telus Sales Representative
Telus Inc
Calgary, AB
02.2022 - 06.2022
- Type: Paid Job
- Was a great job for summer time, and I got to see a lot of different neighborhoods and meet/greet new people
- Definitely taught me new skills and pushed me out of my comfort zone
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed and implemented sales strategies to increase profits.
Scorekeeper and Gym Monitor
School
Calgary, AB
01.2018 - 05.2022
- Type: Paid Job
- I've been scorekeeping for a while now while making $20 per game, which is amazing when it comes to tournaments
- Documented game actions to accurately update league, player and team statistics.
- Reduced errors in scoring records through meticulous attention to detail when documenting game statistics.
- Followed players and referee calls to keep score correct throughout games and operated electronic scoreboard to show latest numbers.
- Ensured accuracy of final results by diligently verifying recorded scores against official game records.
Busser/Breakfast Hostess
Eggs Oasis
Calgary, AB
01.2021 - 03.2022
- Type: Paid Job
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Education
Robert Thirsk High School
06.2022
Bachelor of Science - Social Sciences
Providence University College & Theological
Winnipeg, MB04.2027
Bearspaw Christian School
06.2019
Skills
- Stepping up to help others
- Self-Driven and resourceful
- Hard worker
- Reliable
- If needed, can do things independently
- Willing to hear and take in advice to make improvements
- Creative mindset and enthusiasm
- Food Preparation
- Allergy awareness
- Customer Service
- Money Handling
- Reliable and Responsible
- Menu Pricing and Writing
- Coaching and Mentoring
Languages
English
Native or Bilingual
Certification
Certified in CPR/AED Level C
Timeline
Food Truck
YYC Family Food Trucks
07.2022 - 09.2024
Telus Sales Representative
Telus Inc
02.2022 - 06.2022
Busser/Breakfast Hostess
Eggs Oasis
01.2021 - 03.2022
Vacation Bible Studies Camp
Journey Church
06.2019 - 08.2022
Scorekeeper and Gym Monitor
School
01.2018 - 05.2022
Community Help
Community
01.2015 - 01.2024
GAP (stocks)
- 07.2022
Robert Thirsk High School
Bachelor of Science - Social Sciences
Providence University College & Theological
Bearspaw Christian School