Nya George
Calgary,AB
Summary
Driven student with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing and assisting customers. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host
Moodys Mediterranean
03.2023 - 12.2023
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Relayed guest comments or suggestions to manager on duty for further action.
- Monitored seating area and checked restrooms regularly to keep spotless.
Sales Associate
Old Navy
05.2022 - 11.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Crew Member
McDonald's
03.2021 - 08.2021
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma -
Bishop McNally High School
Calgary, ABSkills
- Detail Oriented
- Customer Service
- Payment Processing
- Teamwork and Collaboration
- Great Time Management
- Respectful & Patient
Certification
-proserve certification (2024)
-WHMIS certification (2022)
High school diploma (2023)
Timeline
Host
Moodys Mediterranean
03.2023 - 12.2023
Sales Associate
Old Navy
05.2022 - 11.2022
Crew Member
McDonald's
03.2021 - 08.2021
High School Diploma -
Bishop McNally High School
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