NWANNEKA NNAJIOFOR
Oshawa,ON
Summary
Detailed professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization
Overview
7
7
years of professional experience
Work History
Assistant Program Facilitator
Canadian Mental Health Association
06.2025 - Current
- Facilitated mental health workshops, enhancing participant engagement and understanding of coping strategies.
- Developed program materials aligned with best practices in mental health support and community needs.
- Collaborated with healthcare professionals to create comprehensive resource guides for clients and families.
- Led training sessions for new facilitators, fostering knowledge sharing and skill development within the team.
- Coordinated outreach initiatives to raise awareness about mental health services in diverse communities.
- Gathered participant feedback regularly via surveys or evaluations, utilizing insights gained for continuous improvement of future programming iterations.
- Monitored participant progress throughout the program, adjusting content delivery as needed to ensure optimal comprehension levels were achieved.
- Delivered clear and concise program modules, ensuring participants grasped key concepts effectively.
Assistant Program Manager
Brown Care and Empowerment Foundation
01.2023 - 11.2024
- Developing the marketing strategy
- Developing customer relationship management
- Identifying new business opportunities.
- Motivation of staff to stabilize work space.
- Developed team communication and information
Marketing Manager
Ipyrmed Diagnostic and healthcare
02.2021 - 12.2022
- Developed and maintained courteous and effective working relationship.
- Planning and designing programs, monitoring and resolving issues.
- Worked with customers to understand needs and provide excellent services.
- Used critical thinking to break down problems, evaluate solution and make decisions.
Program Coordinator Intern/medical Laboratory Scie
St Luke Hospital/
03.2020 - 12.2021
- Led quality control diagnostic testing, documenting variances in results.
- Measured and assessed antibodies in blood to indicate conditions.
- Analyzed cultures using molecular –based and biochemical techniques.
Human Resources Assistant
El-shada Diagnostic Center and Research Center
Enugu
10.2018 - 02.2020
- Resolved problems, improved operations and provided exceptional services.
- Performed data analysis and interpretations of results from clinical trials and epidemiological studies
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Education
Bachelor of Science - Medical Laboratory Science
Abia State University
Master of Science - Management
Trent University
Skills
- Data collection Management
- Data Profiling
- Business Management
- Attention to Details
- Medical office support expertise
- Safety regulations
- Exposure Control Plans
- Customer service
- Team leadership
- Time management
- Decision-making
- Customer relationship management (CRM)
- Schedule preparation
- Business administration
- Marketing
Languages
English – Fluent
Timeline
Assistant Program Facilitator
Canadian Mental Health Association
06.2025 - Current
Assistant Program Manager
Brown Care and Empowerment Foundation
01.2023 - 11.2024
Marketing Manager
Ipyrmed Diagnostic and healthcare
02.2021 - 12.2022
Program Coordinator Intern/medical Laboratory Scie
St Luke Hospital/
03.2020 - 12.2021
Human Resources Assistant
El-shada Diagnostic Center and Research Center
10.2018 - 02.2020
Bachelor of Science - Medical Laboratory Science
Abia State University
Master of Science - Management
Trent University