Nwamaka Nnenna IBOM
Toronto,NS
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
Work History
Administrative Office Manager
STAGWELL
12.2023 - Current
- Coordination of office events, seminars and meetings for staff and clients.
- Preparation of reports and briefs for management meetings.
- Generally accounted for building usage and organizational needs when planning maintenance activities.
- Directed officers within the administrative department on record keeping and adherence to office procedure in the discharge of their duties.
- Oversaw all aspects of equipment installation, maintenance and repair for both internal and external services.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Performed start-up functions on systems based on project plans, specifications and contract documents
Administrative Office Manager
FORSMAN AND BODENFORS
04.2023 - 12.2023
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Delivered performance reviews, recommending additional training or advancements.
- Collaborated to develop standard operating procedures manual for server room access, security access, monitoring systems and telephone system maintenance.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed travel arrangements for employees attending conferences or business trips.
- Assisted with payroll processing by verifying timesheets and submitting them to the HR department on time.
Administrative Office Manager
VERITAS COMMUNICATIONS
07.2022 - 04.2023
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Delivered performance reviews, recommending additional training or advancements.
- Collaborated to develop standard operating procedures manual for server room access, security access, monitoring systems and telephone system maintenance.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Served as a liaison between departments within the organization.
Account Executive
GWN OPERATIONS - OTTER
04.2022 - 06.2022
- Negotiated sales deals between over 110 customers and agencies daily, resulting in mutually beneficial agreements and cultivated relationships
- Qualified 150+ leads, built relationships, and executed sales strategies to drive new business daily
- Trained, coached, and mentored 30+ new sales associates for maximum performance
- Kept detailed track of over 150 sales and customer information in company software.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
Education
Bachelor of Arts - Arts And Contemporary Studies
Toronto Metropolitan University
Toronto, ON06-2021
Skills
- Budget Planning
- Human Resources Support
- Office Administration and Coordination
- Database Management and Administration
- Spreadsheet Management
- Microsoft Suite Proficiency
- Office Administration
- Organizational Leadership
Accomplishments
Civic Engagement Fellowship, Future Majority
Timeline
Administrative Office Manager
STAGWELL
12.2023 - Current
Administrative Office Manager
FORSMAN AND BODENFORS
04.2023 - 12.2023
Administrative Office Manager
VERITAS COMMUNICATIONS
07.2022 - 04.2023
Account Executive
GWN OPERATIONS - OTTER
04.2022 - 06.2022
Bachelor of Arts - Arts And Contemporary Studies
Toronto Metropolitan University