Nwamaka Jacynthia Echiagu Ahuekwe
Victoria,Canada
Summary
Dedicated, organized, and methodical individual with excellent communication skills. Strong team worker who is always eager to learn new skills for personal development. Possess a deep understanding of the dynamics of a competitive environment, particularly as a competent communicator with an MA in Intercultural and International Communication from Royal Roads University in Victoria, BC, Canada, and a BA in Mass Communication from the University of Hertfordshire in the United Kingdom. Enthusiastic about showcasing these experiences whenever given the opportunity. I am a compassionate individual who approaches work with a gentle touch and a caring attitude that prioritizes treating people with dignity and respect. A collaborative individual with expertise in communications and support care service and. Available for service in respect to stated field of expertise.
Overview
11
11
years of professional experience
Work History
Community Care Support Worker
Community Living Victoria
06.2022 - Current
- Providing all forms of personal care support such as (changing brief, oral care, bathing, dressing up, cooking etc.) Support in administrating medication Using the lift for mobility support
- Groceries shopping and other household duties To interact effectively, respectfully and promote friendly environment/relationship with the resident in their home and community
- Organizing, supporting, and participating in recreational/social opportunities with individuals base on the personal preference and goals To avail self of additional relevant training beneficiary to the support individual etc.
- Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
- Collaborated with healthcare professionals to develop comprehensive care plans for optimal patient outcomes.
- Increased client satisfaction by promptly addressing concerns and implementing necessary changes.
- Conveyed critical information between patients, families, and healthcare team members effectively through clear communication channels.
- Ensured a safe environment for both clients and staff by adhering to facility policies and procedures.
Care Service Support Worker
Integra Support Service
01.2022 - Current
- Providing all forms of personal care support such as (changing brief, oral care, bathing, dressing up, cooking etc.) Support in administrating medication Using the lift for mobility support
- Groceries shopping and general household duties To interact effectively, respectfully and promote friendly environment/relationship with the resident in their home and community
- Organizing, supporting, and participating in recreational/social opportunities with individuals base on the personal preference and goals To avail self of additional relevant training beneficiary to the support individual etc.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Community Care Support Worker
Beconnected Community Support Service
07.2023 - Current
- Providing all forms of personal care support such as (changing brief, oral care, bathing, dressing up, cooking etc.) Support in administrating medication Using the lift for mobility support
- Support in groceries shopping and general household duties To interact effectively, respectfully and promote friendly environment/relationship with the resident in their home and community
- Organizing, supporting, and participating in recreational/social opportunities with individuals base on the personal preference and goals To avail self of additional relevant training beneficiary to the support individual etc.
- Maintained strict adherence to patient confidentiality guidelines, ensuring the protection of sensitive personal information.
- Monitored vital signs regularly to detect any potential health issues early on, allowing for timely intervention when needed.
- Coordinated transportation services for clients'' medical appointments or other essential outings.
- Facilitated social activities for clients, encouraging engagement within the community and enhancing overall quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Media Influencer and Promoter
Female Wave of Change Canada
10.2022 - 04.2023
- Create aware about the organization to the public (specifically young females) Engage and create social media challenge to promote organization goals and mission
- Created video content that promotes and advertise the organization goals and objectives
- Created posters for promotional purpose
- Explore various campaign methods to influence and promote organization growth.
Relationship Manager
New Jesus Heal Clinic and Maternity
02.2018 - 01.2021
- As a Relationship Manager, I was responsible for the welfare of patients and clinical supplies
- Such as Checking up on patients\ wards to ensure everyone and everything is in order
- Ensuring that all medical files and supplies e.g., drugs, medical equipment and patience’s medical files are in good condition
- Preparing schedules\ rosters to ensure smooth operation of the daily activities of the clinic.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Participated in staff meetings to discuss innovative strategies to improve services.
Corp Member
Federal Republic OF NIGERIA
01.2017 - 01.2018
- National Youth Service Corps(NYSC Scheme), 2017-2018 A mandatory and relevant service for Nigerian graduates to serve and contribute to the accelerated growth of the national economy of the country, enabling Nigeria Graduate to develop common social ties among themselves and promote national unity and integration
- Duties As a Corp member include but not limited to Providing various community service such as teaching student in public schools, working in government establishment as related to one’s field of study for a period of one year to show commitment and solidarity to the Country(Nigeria) Assist in creating awareness and resolving social issues by assisted to be a medium to spread useful information’s to the public.
- Organized various literacy-related events to promote community involvement in education initiatives.
- Promoted a love of learning by creating an engaging, supportive, and inclusive classroom environment.
- Worked closely with curriculum specialists to align instructional materials and methods with state standards and best practices for literacy instruction.
Customer Care
McDonalds
01.2014 - 01.2016
- As a Customer Care Worker, I was responsible for: Welcoming customers Communicating with customers to fulfil their needs and reduce the waiting time
- Storing waybills; this helped me to develop organization skills -also working at the counter and taking customers’ orders.
Team Member
Yodel
06.2013 - 04.2014
- I was part of a team responsible for sorting out parcel
- Separate ourselves into different stations
- Sorting Parcels such flowers Gift items drinks and packaging them for dispatch- Scanning and labelling parcels
- Achieve a fixed level of task per day.
Education
MA - Intercultural and International Communication
Royal Roads University
Victoria, BC12.2023
BA - Mass Communication
University of Hertfordshire
Hatfield, Herfordshire, UK12.2016
ND - Sociology and Physiology
Ramat Polytechnic
Maiduguri, Borno State, Nigeria12.2012
Skills
- HTML
- Microsoft Word
- Microsoft Excel
- English
- Igbo
- Reliability
- Organization
- Audience Engagement
- Community Management
- Multitasking
- Excellent Communication
- Critical Thinking
- Team Collaboration
- Creative Thinking
- Active Listening
- Adaptability and Flexibility
References
Available on request
Hobbies and Interests
- Reading
- Movies
- Sport
Languages
English
Professional Working
Timeline
Community Care Support Worker
Beconnected Community Support Service
07.2023 - Current
Media Influencer and Promoter
Female Wave of Change Canada
10.2022 - 04.2023
Community Care Support Worker
Community Living Victoria
06.2022 - Current
Care Service Support Worker
Integra Support Service
01.2022 - Current
Relationship Manager
New Jesus Heal Clinic and Maternity
02.2018 - 01.2021
Corp Member
Federal Republic OF NIGERIA
01.2017 - 01.2018
Customer Care
McDonalds
01.2014 - 01.2016
Team Member
Yodel
06.2013 - 04.2014
MA - Intercultural and International Communication
Royal Roads University
BA - Mass Communication
University of Hertfordshire
ND - Sociology and Physiology
Ramat Polytechnic
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