NWAMAKA OPPAH

Provide technical health information support to physicians, medical practices ,companies and patients. Currently works side-by-side with MGIC MARYLAND GLOBAL INITIATIVES CORPORATION NIGERIA.

Established efficient workflows for medical record requests, reducing processing time without compromising on quality or accuracy.

• Trained and backed reception area, on-call and distribution runs to facilitate quality customer care.
• Processed and tracked requests for medical records from external organizations.
• Utilized electronic medical record systems to store, retrieve and process patient data.
• Followed exact procedures for handling transfers and other releases of medical records.
• Input data into computer programs and filing systems.
• Supported clinical research projects with accurate data collection, analysis, and reporting, contributing to advancements in healthcare practices.
• Verified accuracy of patient information in medical records.
• Directed and assisted pulling and procurement of medical files according to established procedures.
• Streamlined the release of information process for patients, ensuring timely access to their medical records while maintaining strict confidentiality.
• Sorted and distributed incoming and outgoing medical records.
• Reviewed medical records for completeness and filed records in alphabetic and numeric order.
• Scanned and uploaded medical records into electronic medical records system.
• Tracked and monitored requests for medical records release.
• Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
• Developed and implemented new filing system for medical records to improve efficiency.
• Assisted in the transition to a new electronic health record system, resulting in improved data management and accessibility for healthcare providers.
• Participated in committees to discuss electronic health records and methods to improve overall workflows.
• Improved patient data accuracy by meticulously reviewing and updating electronic health records.
• Followed up with patients about medical and healthcare processes.
• Generated and maintained statistical data related to medical records.
• Assisted in preparation of medical reports for external parties.
• Followed up with medical staff regarding missing information in patient records.
• Communicated effectively with staff, patients, and insurance companies by email and telephone.
• Transcribed and entered patient medical information into electronic medical records systems.
• Worked well in a team setting, providing support and guidance.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Applied effective time management techniques to meet tight deadlines.