Nuzhat Nazim
Toronto,ON
Summary
Technologically savvy with a strong background in advanced data management and troubleshooting skills. Proven ability to develop and optimize data systems to meet diverse customer needs. Seeking an entry-level position as an Advanced AI Data Trainer to contribute to the creation of safe, accurate, and beneficial AI models while pursuing continuous learning and growth within the technology sector.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Support Technician
Scotiabank Technology Centre
12.2023 - 12.2024
- Data Management: Organize and analyze lab usage data to improve resource allocation and user experience using advanced Excel spreadsheet functions.
- Contributed to open-source AI projects, fostering collaboration within the community and gaining exposure to new ideas and techniques.
- Trained end-users on best practices for system usage, increasing their productivity and confidence in utilizing technology tools.
- Tech Collaboration: Work with instructors to integrate technology into teaching, enhancing classroom activities and assignments
- Safety and Security: Monitor lab activity and enforce policies to maintain a secure environment.
Inside Sales Representative: Inbound Caller
Mobile Auto Canada
02.2023 - 11.2023
- Customer Engagement: Provided exceptional service to inbound callers, addressing their needs and recommending suitable automotive products
- Product Expertise: Provided expert knowledge of automotive products, helping customers make informed decisions
- Sales Track Record: Demonstrated a proven track record of achieving and exceeding sales targets through effective communication, product knowledge, and conversion techniques
- Administrative Skills: Maintained accurate records of customer interactions and ensured follow-up for satisfaction.
- Maintained the confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Assistant Manager
McDonald’s
09.2020 - 09.2022
- Operations Management: Oversaw daily operations to ensure smooth functioning of the restaurant, focusing on scheduling, inventory management, and maintaining compliance with company standards
- Leadership: Provide effective leadership by supervising staff, offering guidance, and fostering a positive work environment conducive to teamwork and productivity
- Strategic Planning: Collaborated on strategies to enhance performance, customer satisfaction, and profitability
- Financial Oversight: Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies while adhering to company policies.
Education
Bachelor of Arts (Major) - Economics
University of Manitoba
Winnipeg, MB02.2025
Bachelor of Arts (Minor) - Marketing Management
University of Manitoba
Winnipeg, MB02.2025
Skills
- Hardware Installation and Operating System Support
- AI Implementation and Help Desk Support
- Data Entry with Attention to Detail
- Proficient Typing (45 WPM) and Microsoft Office Skills
- Expertise in Adobe Creative Suite and Autodesk AutoCAD
- Strong Organization, Time Management, and Financial Risk Management
Certification
- AI Essentials, Google - 2024
- Digital Marketing Analyst, Unilever - 2024
- Foundations of Project Management, Google - 2024
- Brand Management, University of London - 2023
- HubSpot Inbound Marketing, Coursera - 2023
- Certified Manager, Brazill Food Inc. - 2021
- SafeServ & Food Handling, Brazill Food Inc. - 2021
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Arabic
Professional Working
Hindi
Professional Working
Urdu
Professional Working
Korean
Limited Working
Extracurriculars & Voluntary Experiences
- Director of Events, University of Manitoba’s Marketing Association (UMMA)
- Research Assistant (Finance), University of Manitoba’s Marketing Association (UMMA)
- Director of Marketing, University of Manitoba’s Bangladesh Students’ Association (UMBSA)
- Girls' Basketball Team Championship, High School (2015–2018)
- Automobile Wrapping and Detailing (personal projects)
Timeline
IT Support Technician
Scotiabank Technology Centre
12.2023 - 12.2024
Inside Sales Representative: Inbound Caller
Mobile Auto Canada
02.2023 - 11.2023
Assistant Manager
McDonald’s
09.2020 - 09.2022
Bachelor of Arts (Major) - Economics
University of Manitoba
Bachelor of Arts (Minor) - Marketing Management
University of Manitoba
Similar Profiles
Clemisha MattisClemisha Mattis
Customer Advisor at Scotiabank Jamamica Contact CentreCustomer Advisor at Scotiabank Jamamica Contact Centre
OTHMANE BENNANIOTHMANE BENNANI
Analyst, Monitoring & Quality Assurance at Scotiabank Contact CentreAnalyst, Monitoring & Quality Assurance at Scotiabank Contact Centre
OTHMANE BENNANIOTHMANE BENNANI
Analyst, Monitoring & Quality Assurance at Scotiabank Contact CentreAnalyst, Monitoring & Quality Assurance at Scotiabank Contact Centre