Nuzhat Fongenie
Barry's Bay,ON
Summary
Dynamic Dental Assistant Specialist and seasoned Sales Manager with a proven track record at Dr.Zochodonni and Bibi Fatimah Boutique. Expert in client management and adept at driving revenue growth through strategic marketing and exceptional customer service. Demonstrates meticulous attention to detail and a flair for fashion and design, ensuring comprehensive care and client satisfaction.
Overview
14
14
years of professional experience
Work History
Dental Assistant Specialist
Dr.Zochodonni
Barry's Bay, ON
11.2017 - 06.2021
- Educated patients on proper oral hygiene techniques, contributing to healthier smiles and fewer cavities.
- Contributed to a welcoming environment by maintaining a clean, organized, and well-stocked operatory area.
- Expedited insurance claims processing by accurately documenting treatments and submitting paperwork promptly.
- Boosted practice revenue by assisting with marketing efforts such as social media updates and promotional materials distribution.
- Reduced appointment cancellations through diligent follow-up calls reminding patients of upcoming visits.
- Facilitated seamless dentist-patient communication through expert interpretation of dental terminology during consultations.
- Collaborated with other healthcare professionals for comprehensive patient care, including referrals to specialists when necessary.
- Maintained strict adherence to sterilization protocols for instruments and equipment, reducing the risk of infection.
- Assisted dentists with complex dental procedures, ensuring optimal patient outcomes.
Spa Manager
Sands
Golden Lake, ON
06.2015 - 12.2016
- Managed payroll processes, adhering to budget guidelines while maintaining adequate staffing levels at all times.
- Maintained cleanliness and safety standards within the spa facility, ensuring compliance with all regulations.
- Recorded product sales into spa's weekly income report.
- Trained and mentored staff members to achieve optimal performance levels and maintain high standards of service.
- Established a welcoming atmosphere for guests through exceptional customer service interactions from arrival to departure.
- Ensured strict adherence to sanitation protocols, protecting both guests'' health as well as the reputation of the spa business.
- Implemented policies and procedures that optimized operational efficiency within the spa facility.
Sales Manager
Bibi Fatimah Boutique
Trinidad
08.2007 - 11.2008
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Appealed to the clients needs in satisfying them with the style that best suits them and complements their figure .
Education
Diploma - Dental Assisting
Everest College
Toronto, ON06.2012
Advanced Diploma - Beauty Culture
University of The West Indies
Trinidad 05.2006
Skills
Works well under pressure
Manages clients effortlessly
Pays close attention to detail
- Fashionista and fashion forward
- Experience in fashion and design
Languages
English
Professional Working
Timeline
Dental Assistant Specialist
Dr.Zochodonni
11.2017 - 06.2021
Spa Manager
Sands
06.2015 - 12.2016
Sales Manager
Bibi Fatimah Boutique
08.2007 - 11.2008
Diploma - Dental Assisting
Everest College
Advanced Diploma - Beauty Culture
University of The West Indies