Nusrat Jahan
Halifax,Canada
Summary
- Detail-oriented team player with strong organizational skills. Versatile merchandising experience (sourcing, pricing, communication, procurement etc) with a background in successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
5
5
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
Frontend Associate
Sobeys Inc.
Halifax, Nova Scotia
01.2023 - Current
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Increased customer service success rates by quickly resolving issues.
- Monitored customer service metrics and performance indicators to identify areas of opportunity.
Teaching Assistant
Dalhousie University
Halifax, Nova Scotia
09.2021 - 12.2022
- Presented a wide range of information to students using hands-on instructional techniques for effective comprehension.
- Handled records for every project, task, and assignment.
- Helped with sorting and grading documents, providing constructive feedback to attendees based on their work.
Cashier
Walmart Canada
Halifax, Nova Scotia
08.2021 - 12.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Managed cash flow at the beginning and end of shifts to maintain accuracy.
Junior Merchandiser
HandfeelBD
Dhaka, Bangladesh
01.2019 - 01.2021
- Updated pricing and signage to complete product displays and educate customers.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Negotiated contracts with suppliers to obtain favorable terms and pricing.
Education
Master of Engineering - Industrial Engineering
Dalhousie University
Halifax, NS 06.2021 - 12.2022
MBA - Supply Chain Management
Bangladesh University of Professionals
Dhaka, Bangladesh07.2020
Skills
- Assignment and Project Coordination promptly
- Vendor Sourcing
- Agile Projects
- Team Coordination
- Six Sigma Methodologies for Continuous Improvement
- Process Improvement
- Project Facilitation
- Detail-oriented and Focused for efficient operation
Certification
1. Public Leadership, Bangladesh Youth Leadership Center (July - July 2019)
2. Project Management: Professional Certificate, Provided by Google (Online) - (June -Nov 2022)
3. Lean Six Sigma Green Belt Certification (SSGI) (November 2023- Continuing)
4. Data Driven Supply Chain Transformation 2022, Online, NITIE+MIT (July – Sep’22)
5. Supply Chain Analytics, Coursera with the collaboration of Rutgers the State University (Aug- Sep’20)
Pronouns
She/Her
Languages
English
Full Professional
Bengali
Native or Bilingual
Timeline
Frontend Associate
Sobeys Inc.
01.2023 - Current
Teaching Assistant
Dalhousie University
09.2021 - 12.2022
Cashier
Walmart Canada
08.2021 - 12.2022
Master of Engineering - Industrial Engineering
Dalhousie University
06.2021 - 12.2022
Junior Merchandiser
HandfeelBD
01.2019 - 01.2021
MBA - Supply Chain Management
Bangladesh University of Professionals
Similar Profiles
Andrew LockeAndrew Locke
Deli Sales Worker at Sobeys Inc.Deli Sales Worker at Sobeys Inc.
Skyler Gosselin-SmithSkyler Gosselin-Smith
Cashier at Sobeys Inc.Cashier at Sobeys Inc.
TONY AUGUSTINETONY AUGUSTINE
PRODUCE SUPERVISOR at Sobeys Inc.PRODUCE SUPERVISOR at Sobeys Inc.